Busser / Service Assistant
PF Changs•Anaheim, CA
•$17 - $19
About The Position
The Busser, Runner, or Service Assistant supports restaurant dine-in and takeout operations, including cleaning, running food, bussing tables, and completing side work. The role may also assist with catering orders, including delivery when applicable. Team members are expected to provide each guest with an individualized, exceptional hospitality experience.
Requirements
- Previous experience is not required; training is provided.
- Excellent customer service skills and etiquette.
- Ability to operate applicable kitchen equipment and systems, including a coffee machine, iced tea machine, lemon slicer, and point-of-sale (POS) system.
- Ability to follow proper sanitation practices and safety procedures.
- Current Food Handler’s Card where applicable, or willingness to obtain one with the employer’s help.
- Effective communication skills.
- Ability to multitask in a fast-paced, teamwork-oriented environment.
Responsibilities
- Guide guests through takeout and catering experiences while taking, placing, and reviewing orders.
- Understand menu items and help guests choose items and answer questions about takeout and catering.
- Review orders with guests at pickup or delivery, and/or with the delivery driver, to confirm accuracy.
- Anticipate and exceed guest expectations by delivering an excellent hospitality experience.
- Clear, clean, and sanitize tables; take dishes and bus tubs to the kitchen dishwasher station; and reset tables as needed.
- Restock, clean, and maintain restaurant stations.
- Understand the restaurant seating layout, server areas, and food delivery routes within the restaurant.
- Serve food or beverages for dine-in and takeout.
Benefits
- Competitive pay
- Flexible scheduling
- Paid on-the-job training
- Opportunities for advancement; the company promotes from within
- Discounted meals
- Employee referral program
- Exclusive team member discounts
- 401(k) retirement plan for qualifying team members, based on hours worked
- Medical, dental, and vision insurance for qualifying team members, based on hours worked
- Paid sick leave in qualifying jurisdictions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
