Busser (Guest Services Representative)
About The Position
USC Hospitality serves thousands of students, athletes, faculty, and staff, as well as many visitors, across fine dining and residential dining settings. As a key part of USC Auxiliary Services, we are a significant campus employer known for innovative, self-operated food concepts. Our team, led by experienced chefs and directors, is dedicated to providing nourishing and wholesome meals. We are building a candidate pool for future Busser (Guest Services Representative) positions to support our growing team. Customer service is paramount, and this role is crucial in maintaining our high standards of excellence. The Guest Services Representative contributes to a positive, energetic, friendly, and hardworking environment, ensuring an exceptional experience for every guest.
Requirements
- Demonstrated customer service experience
- Experience working in a fast paced environment
- Ability to communicate effectively in English
- Ability to lift up to 50 lbs.
- Strong commitment to USC’s Unifying Values
Nice To Haves
- High School or equivalent
- One year in high volume fast food restaurant/hotel or other food service operation.
Responsibilities
- Provide customer services to faculty, staff, students, and guests.
- Meet and greet guests.
- Provide necessary information to guests.
- Maintain the cleanliness of the facilities, equipment, and service wear.
- Assist in set-up and break-down of dining room, serving area, buffets, coffee stations, and product displays.
- Stock and maintain all supplies, food items, and utensils.
- Provide basic hot and cold food and beverage preparation service.
- Serve food and beverages to customers.
- Assemble and package food and beverage products.
- Interpret and execute directions and requests on Banquet Event Order forms.
- Provide basic audio-visual service and support.
- Open and close facilities as required.
- Assist in kitchen sanitation program.
- Comply with standard food handling and sanitation procedures.
- Adhere to department service standards and to all health, safety and university rules and regulations.
- Attend and participate in meetings as required.
- Report to station, ready to work at the time work assignment is scheduled to begin.
- Perform other related duties as assigned or requested.
Benefits
- Wide variety of benefits and programs that support our staff and their families
- Work-life balance
- Employee well-being
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
