Business Unit Quality Control Specialist
Regions Bank•Hoover, AL
•Onsite
About The Position
At Regions, the Business Unit Quality Control Specialist provides quality control oversight and support sampling specific decisioning to ensure a business group’s adherence to internal procedures and regulatory guidelines and established laws are met.
Requirements
- High School Diploma or GED
- Five (5) years of quality control, quality assurance, compliance, audit, banking, underwriting or related experience
Nice To Haves
- Previous quality control experience
- Ability to learn regulations impacting a specific line of business
- Ability to multi-task and set priorities
- Ability to research, review information, and summarize facts
- Ability to work under pressure and meet deadlines
- Detail oriented
- Knowledgeable of all applicable regulations, agency guidelines and laws governing the business group supported
- Knowledgeable of areas of support
- Knowledgeable of bank systems and tools to perform reviews in quality control
- Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
- Proficient verbal, written communication, and organizational skills
- Working knowledge of: Quality Control Reviews
- Consumer Loan Fulfilment
- Home Improvement Loans Underwriting
- Excel
- Mainframe
- ACAPS
- Empower
Responsibilities
- Performs a review of specific business activities to ensure policies and procedures were followed and documents were appropriate and executed properly
- Reviews assigned samples and determines if associates followed the departmental procedures, Regions’ policies and Federal and State regulations
- Applies knowledge of the Business Unit’s system of record for completeness and accuracy
- Completes reviews ensuring applicable compliance oversight is documented in the system
- Enters final decision along with supporting information into the Quality Control System communicating results to internal business groups for feedback
- Assists in problem solving, researching and formulating responses to the business group due to errors for regulatory ineffectiveness
- Ensures compliance to department, agency, bank and federal guidelines and procedures to mitigate risk
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
