Quality Control Specialist

Sherwood Lumber Corporation•Palmer, MA

2d•Onsite

About The Position

The Quality Control Specialist is responsible for ensuring the accuracy and integrity of all outbound shipments through a secondary verification process prior to trucks exiting the facility. This role serves as a critical quality control checkpoint, confirming that all materials, quantities, and documentation match order requirements. The position requires exceptional attention to detail, a strong commitment to safety, and the ability to support additional operational functions as needed.

Requirements

High School Diploma or GED required.
Exceptional attention to detail and accuracy.
Strong understanding of shipping processes, documentation, and inventory systems.
Ability to identify discrepancies and problem-solve in a fast-paced environment.
Strong written and verbal communication skills.
Basic math skills for order and quantity verification.
Ability to work independently and as part of a team.
Frequent standing, walking, and inspecting loads.
Ability to lift up to 50 pounds as needed.
Occasional bending, reaching, and climbing to verify loads.
Work performed in an outdoor environment with exposure to varying temperatures, noise levels, and moving equipment.
Required use of personal protective equipment (PPE).

Nice To Haves

Minimum of 1–2 years of experience in shipping or quality control preferred.

Responsibilities

Perform a final audit of all outbound truck loads prior to departure to ensure accuracy of items, quantities, and customer orders.
Cross-check physical product against shipping documentation, pick tickets, and system records.
Identify and resolve discrepancies in coordination with yard team before release.
Serve as the secondary control point to prevent shipping errors and maintain high customer satisfaction.
Verify product condition to ensure it meets quality standards prior to shipment.
Document and report errors or trends to support continuous improvement initiatives.
Maintain awareness of surroundings during truck inspections to prevent workplace incidents.
Utilize required personal protective equipment (PPE) at all times.
Provide coverage for designated roles during breaks or absences, ensuring continuity of operations.
Accurately complete verification logs, checklists, and related documentation.
Communicate effectively with operations and leadership teams regarding load status or discrepancies.
Perform duties with a high level of urgency while maintaining accuracy and attention to detail.
Support timely truck departures without compromising verification standards.
Perform other related duties as assigned by management.