Business Unit Manager
About The Position
Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success. You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.
Requirements
- 1–3 years of experience in a freight brokerage or logistics environment
- Leadership experience or readiness to step into a people management role
- Strong ability to operate in a fast-paced, high-accountability environment
- Experience with or ability to quickly learn TMS and CRM platforms
- Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)
- Excellent communication, organization, and problem-solving skills
- Positive, professional mindset with a strong work ethic
- High School diploma or GED required
Nice To Haves
- Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred
Responsibilities
- Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth
- Own strategy and execution for large, complex customer accounts
- Manage RFQs, pricing strategy, and tailored logistics solutions
- Partner with Sales to transition new business into long-term, scalable accounts
- Serve as the primary escalation point for customer communication and issue resolution
- Build and execute strategies to increase revenue, retention, and customer satisfaction
- Conduct regular strategy calls with customers and internal leadership
- Track, manage, and exceed KPIs, benchmarks, and financial targets
- Drive continuous improvement across processes, performance, and service delivery
- Collaborate with executive leadership on company-wide growth initiatives
Benefits
- Relocation assistance to support your move to Fort Wayne, IN
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
