Business Travel Sales Manager

Proper Hospitality Careers•San Francisco, CA

1d•Onsite

About The Position

The Business Travel Sales Manager is responsible for identifying, developing, and managing corporate accounts that generate consistent room-night production throughout the year. Through strategic prospecting, thoughtful account management, and a strong understanding of local demand drivers, the Business Travel Sales Manager will build lasting partnerships and position San Francisco Proper as the preferred hotel for discerning business travelers.

Requirements

Minimum of three years of hotel sales experience, preferably within corporate transient, business travel, or luxury hospitality
Established knowledge of the San Francisco corporate and business-travel market strongly preferred
Demonstrated success developing new accounts and growing room-night production
Strong prospecting, negotiation, presentation, and relationship-management skills
Commercial mindset with the ability to evaluate account potential, pricing, and profitability
Excellent written and verbal communication skills
Highly organized, self-directed, and comfortable managing multiple accounts and priorities
Experience working with hotel sales, CRM, revenue-management, or RFP platforms
Ability to travel locally and attend occasional evening or industry events
Genuine enthusiasm for luxury hospitality and creating memorable, highly personalized client experiences

Nice To Haves

The ideal candidate is a proactive seller who enjoys opening doors, building credibility, and turning new relationships into long-term business.
They understand that business travel is not simply about offering a corporate rate—it is about earning account loyalty by delivering an experience that is distinctive, dependable, and unmistakably Proper.

Responsibilities

Develop and execute a strategic sales plan focused on growing corporate negotiated and locally sourced business-travel accounts
Identify new opportunities across key industries and companies with travel demand into San Francisco
Proactively prospect through phone outreach, email campaigns, networking, referrals, site visits, and in-person appointments
Negotiate corporate rates and agreements that balance account potential with the hotel’s revenue strategy
Manage the annual request-for-proposal process for assigned corporate accounts
Partner with Revenue Management to evaluate account production, pricing, availability, and overall value
Maintain a strong understanding of business-travel patterns, need periods, market compression, and competitive activity
Serve as the primary point of contact for assigned corporate accounts, travel managers, executive assistants, travel advisors, and agency partners
Develop trusted relationships that generate repeat business, referrals, and increased account share
Conduct client presentations, entertainment, sales calls, familiarization visits, and hotel tours
Regularly review account performance and identify opportunities to grow production
Ensure corporate travelers and account contacts receive responsive, personalized, and highly professional service
Address client feedback quickly and coordinate with hotel teams to resolve concerns and strengthen the partnership
Represent San Francisco Proper at industry events, networking functions, trade shows, and local business organizations
Build relationships within San Francisco’s corporate, technology, finance, professional services, healthcare, entertainment, and luxury travel communities
Monitor new office openings, relocations, major projects, citywide events, and other developments that may generate business-travel demand
Maintain awareness of competitor positioning, corporate rates, account activity, and emerging market opportunities
Clearly communicate what makes San Francisco Proper distinct within the luxury and lifestyle hotel landscape
Work closely with Revenue Management, Reservations, Front Office, Marketing, and hotel leadership to support account needs and maximize revenue
Participate in weekly sales meetings, strategy discussions, forecasting, and business reviews
Maintain accurate account profiles, sales activities, production data, and future opportunities within the hotel’s sales systems
Prepare regular reports outlining sales activity, account performance, pipeline development, and market insights
Support broader sales initiatives and contribute to the overall room-revenue goals of the hotel
Assist with group or extended-stay opportunities originating from corporate transient relationships when appropriate