Business Travel Sales Manager

Westin Chicago North Shore • Chicago, IL

2d • $80,000 - $85,000 • Onsite

About The Position

Solicit accounts that provide individual transient business that ensures maximization of revenue in order to achieve and/or exceed revenue goals.

Requirements

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of all departments of hotel.
• Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Ability to communicate customer needs and resolve complaints.
• Sales ability and skill in both oral and written form.
• Ability to identify and develop accounts with individual guest room needs.
• Ability to establish and master goals.
• Must possess basic computational ability.
• Must possess computer skills, including, but not limited to, Microsoft Word and Excel

Responsibilities

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication.
• Prepare correspondence to customers, internal booking reports and file maintenance.
• Participate in daily business review meeting, training and other catering sales related meetings as required.
• Work with other departments within the hotel to provide quality service to customers.
• Attend trade shows, community events and industry meetings.
• Develop and maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel at all industry/community functions.
• Participate as team player with all departments.
• Assist with reports and/or competition data collection.

Benefits

• Medical, dental, and vision insurance
• Paid time off (vacation, sick time, holidays)
• Six paid company holidays and one floating holiday
• 401(k) with company match (up to 4%)
• Life and disability insurance
• Employee assistance programs
• Employee discounts (hotel and travel discounts)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed