Business Transformation Technical Lead (LTE)

City of Bellevue•Bellevue, WA

2d•Hybrid

About The Position

The City of Bellevue is seeking an enthusiastic and experienced Technical Lead to join its Business Transformation Program team within the Information Technology Department. This role is crucial for a long-term, city-wide program focused on implementing modern, user-friendly enterprise technologies to enhance efficiency and data insights. As a core member of this complex effort, the Technical Lead will provide technical leadership across the program, supporting the delivery of multiple enterprise solutions. This is a limited-term position with an expected initial duration of up to five years.

Requirements

Strong experience with enterprise-level systems, databases, and software development lifecycles (SDLC).
Experience in managing IT projects and leading cross-functional teams.
Experience building user community (business champions and user groups), promoting training and self-help resources, and connecting business needs to appropriate products, services and resources to achieve desired goals.
Strong leadership experience, particularly with stakeholders and user groups; good verbal and written communication skills; experience tailoring communications to varied audiences.
Experience coordinating activities of vendors, business stakeholders and technical colleagues to plan and execute technology projects.
Experience acting as an intermediary between users and vendors of cloud/SaaS products to ensure they deliver expected business value and conform with SLA requirements.
Experience working in a scrum team to deliver products, projects, and services using agile, continuous delivery methodologies.
Graduation from an accredited four-year college or university with a degree in computer science or other related field(s) or equivalent experience.
An equivalent combination of education, experience and training that provides the required knowledge, skills and abilities will be considered.
Seven or more years of progressively responsible experience in business systems support with emphasis on SaaS applications, cloud services, and inter-system integrations.
Seven or more years of progressively responsible experience in user adoption activities, including individual and group training, knowledge management, fostering user communities, and accelerating momentum with technical and business teams.
Proficiency in systems analysis tools and methodologies.
Establish employment authorization and identity at the time of hire.
Reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall upon hire.

Nice To Haves

Top-level technical expert in systems analysis with full technical knowledge of all phases of systems analysis.
Deep technical or professional knowledge of application selection, development and solution architecture principles.
Ability to develop long-range technical strategies for software architecture, application support, integration approaches, and service delivery.
Complete understanding and ability to teach others about all stages of third-party application implementation, upgrades, and support.
Ability to understand and advise functional team members, supervisors and managers on technical matters.
Ability to function as an internal consultant.

Responsibilities

Act as technical lead or consultant for all program efforts.
Lead systems selection activities in partnership with the project manager.
Work with vendors and other IT staff to develop systems architecture and ensure successful implementation and adoption of new systems.
Provide detailed guidance to multi-functional teams through project plans, technical documents, and other means of communicating complex technical concepts.
Focus on long-term matters related to technical direction and outcomes of complex technical projects.
Formulate systems scope and objectives and resolve complex technical issues.
Provide technical guidance to ensure that installed systems are working effectively and that proposed systems will meet the organization's future needs.
Be generally responsible for all technology work needed on assigned projects or major phases of very large projects.
May act in a liaison capacity with other departments, divisions, and organizations.
Evaluate progress and results and recommend major changes in procedures.
Work with vendor and infrastructure staff to design complex architectures that include network, servers, interfaces, databases, middleware, security, etc.
Provide guidance to other technical team resources as a functional team leader.
Be substantially responsible for final technology recommendations, often affecting the entire organization.