Business Transformation Leader - Services-1

GE Vernova • Schenectady, NY

7d

About The Position

The Transformation Analyst will support initiatives focused on understanding current state business processes, systems, and ways of working; identifying improvement opportunities; and helping design future state solutions to support the transformation of the Wind Services business. This role will partner with business stakeholders, process owners, and project teams to gather requirements, document workflows, support solution design, and help ensure business needs are translated into practical, scalable outcomes across business processes and enabling technologies, including Salesforce Field Service and other related systems. In addition to core transformation analyst responsibilities, this role includes an additional focus on ensuring learning, readiness, and implementation support for AI-related capabilities that enable new ways of working and support business transformation objectives. Will consider other locations based on candidate experience.

Requirements

• Bachelor’s degree from an accredited university or college, or 8-10 years Wind Services knowledge and experience.
• 5+ years of experience in business analysis, transformation, process improvement, operations, systems implementation, or related initiatives.
• Experience documenting business requirements, workflows, and process changes across cross-functional teams on projects of moderate to high complexity.
• Experience facilitating stakeholder discussions, workshops, or requirements sessions with multiple business and technical partners.

Nice To Haves

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs / projects.
• Ability to deliver outcomes on programs / projects
• Demonstrated business analysis, transformation, process improvement, operations, systems implementation skills.
• Ability to engage cross functionally to understand requirements, workflows, and process changes.

Responsibilities

• Partner with business stakeholders to document current state processes, pain points, business rules, systems interactions, and operational needs.
• Support future state process and solution design aligned to business objectives and transformation goals.
• Facilitate workshops, interviews, and working sessions to gather requirements and build shared understanding across stakeholders.
• Develop and maintain business requirements, process documentation, features, user stories, decision logs, and related project artifacts.
• Collaborate with cross-functional teams to support solution design and ensure alignment with business needs.
• Identify process gaps, risks, dependencies, and opportunities for standardization, simplification, and improvement.
• Support testing, implementation, and business readiness activities throughout the project lifecycle.
• Support learning and adoption activities related to AI-enabled tools, capabilities, and process changes.
• Help identify opportunities to embed AI-related capabilities into business processes and ways of working.
• Develop supporting materials, guidance, and communications to promote understanding and effective use of AI-related capabilities.
• Partner with stakeholders to assess readiness, adoption needs, and implementation considerations for AI-related capabilities.
• Support implementation activities that help integrate AI-related capabilities into future state processes and business operations.

Benefits

• medical, dental, vision, and prescription drug coverage
• access to Health Coach from GE Vernova, a 24/7 nurse-based resource
• access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
• GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
• access to Fidelity resources and financial planning consultants
• tuition assistance
• adoption assistance
• paid parental leave
• disability benefits
• life insurance
• 12 paid holidays
• permissive time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level