Transformation Excellence Leader

7-Eleven • Remote TX, TX

2d • Remote

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

JOB SUMMARY: The Transformation Training Leader is responsible for leading an organization of 15+ Transformation Trainers who travel full-time to support the Model Store Experience Transformation. The role will oversee the day-to-day professional development, scheduling, travel, and operations of their assigned Coaches to ensure adherence to Model Store training processes and guidelines. Ultimately, the Transformation Excellence Leaders are the "front-line" leaders responsible for ensuring Operations receive a best-in-class training plan as this transformation takes the organization to the next level of simplification & operational success. Success will be measured based on:
- Proper training of store coaches.
- Timely arrival and support by store coaches at each site
- Employee turn-over / retention.
- Budget management and staff utilization.
- Market communication and feedback.
- KPI's that align with overall success of the training plan.

Requirements

• High School/GED
• 5+ years of relevant work experience
• 5+ years of management experience
• Practical experience and working knowledge of retail systems, operations, and processes.
• Flexibility to both lead others and provide hands-on assistance in the field.
• Proven team leadership skills with the ability to effectively manage others.
• Direct communication skills, to include the ability to provide coaching and constructive feedback.
• Provides leadership direction without direct oversight or daily guidance.
• History of successfully managing distributed and remote teams.
• Basic knowledge of MS Teams, Microsoft Word, Excel, Power Point, and Outlook.

Responsibilities

• Quality Assurance. Oversees Transformation Trainers work daily to ensure adherence to organizational quality standards and guidelines.
• Transformation Trainer Development. Meets regularly and completes store visits with Transformation Trainers to provide critical feedback and encouragement.
• Schedule Planning. Manages the Transformation Trainers schedules, identifying gaps or recruiting needs which may impact the overall schedule.
• Budget Management. Tracks Transformation Trainer activity and costs, to include travel scheduling and completion of expense report submission.
• Cross Functional Partnership. Partners closely with the Model Store Team for a full feedback loop to improve program processes and systems.
• Team Effectiveness. Advocates and creates solutions for Transformation Trainer related barriers which may impact the rollout schedule.

Benefits

• For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
• For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED