director, Process Excellence and Transformation
About The Position
Now Brewing – Operational Excellence Leaders! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. As a Director, Enterprise Process Optimization, you will lead enterprise-wide transformation by driving end-to-end process optimization across Product, Supply Chain, and Store Operations to unlock efficiency, reduce cost, and deliver measurable business impact.
Requirements
- 10 years’ project, program and portfolio management
- 10 years’ management experience with full profit and loss accountability for investments in a Fortune 1000 firm with a global, multi-unit and high-growth profile
- 5 years’ application of industry-based systems development life cycle and project management methodologies (e.g., Agile & Waterfall)
- Business and system process analysis and design and delivery method
- 5 years’ general management and people capacity management
- 5 years’ multiple and complex programs
Responsibilities
- Lead enterprise-wide process transformation – Define and drive the strategy to optimize end-to-end processes, prioritizing the highest-impact opportunities.
- Establish and run a central execution engine – Drive problem solving, track initiative impact, and ensure disciplined, consistent execution.
- Deliver measurable financial outcomes – Own value realization with clear linkage to financial performance and sustained results.
- Drive leadership alignment and accountability – Partner with senior leaders to align on priorities, embed governance, and ensure ownership of outcomes.
- Integrate data and operations – Leverage data and insights to drive decision making and enable continuous improvement at scale.
Benefits
- medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
- short-term and long-term disability
- paid parental leave
- family expansion reimbursement
- paid vacation from date of hire
- sick time (accrued at 1 hour for every 25 hours worked)
- eight paid holidays
- two personal days per year
- 401(k) retirement plan with employer match
- discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- incentivized emergency savings
- financial well-being tools
- 100%25 upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- student loan management resources
- access to other educational opportunities
- backup care
- DACA reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
