Internship – Business Transformation (Milwaukee, WI Summer 2027)

Baird•Milwaukee, WI

10d•Hybrid

About The Position

The Business Transformation intern works with Baird’s transformation professionals and collaborates with associates across Operations, business areas and technology teams. The role analyzes processes, identifies improvement opportunities and supports implementation of process and digital solutions. Through hands-on project work, the intern gains exposure to business process management, operational improvement, data analysis, digital transformation, automation and project delivery in financial services. This is a hybrid summer internship based in downtown Milwaukee, Wisconsin. Interns work four days per week in the office and one day remotely, 37.5–40 hours per week, Monday through Friday. The intern should be able to start in June 2027. The position is intended for a student pursuing a relevant bachelor’s degree and graduating in May 2028 or later.

Requirements

Currently pursuing a bachelor’s degree in supply chain management, operations and systems management, business analytics, management information systems, operations management, finance, business administration or a related field.
Anticipated graduation date of May 2028 or later.
Completed coursework and prior experience in one or more of operations management, supply chain, business analytics, process improvement, project management, information systems, technology or related disciplines.
Proven analytical and problem-solving skills, including the ability to evaluate information and identify actionable solutions.
Interest in process improvement, operational excellence and business transformation.
Strong verbal and written communication skills, including the ability to communicate professionally with clients and associates and explain technical information to technical and non-technical audiences.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliver high-quality work on time.
Motivation, proactivity, strategic thinking and commitment to learning and contributing effectively.
Advanced knowledge of Microsoft Office products.
Available to work full time during the summer, 37.5–40 hours per week, Monday through Friday, with four days per week in the downtown Milwaukee office and one day remote.
Able to start in June 2027.
Does not now or in the future require employment visa sponsorship.

Nice To Haves

Experience with Power BI, Tableau, Visio or other data visualization and process mapping tools.
Familiarity with Lean, Six Sigma, Agile or other continuous improvement methodologies.
Experience with process mapping, data analytics, automation or project-based work.

Responsibilities

Participate in process discovery sessions, stakeholder interviews and working meetings to understand current operational processes.
Document current-state processes using process maps, SIPOCs, workflows and other business process management tools.
Analyze operational processes and manual or repetitive activities to identify bottlenecks, inefficiencies, rework, unclear handoffs and technology-enabled improvement opportunities.
Assist with projects developing future-state processes, workflow improvements, process digitization, automation and operational modernization.
Apply structured problem-solving and continuous improvement techniques to operational transformation initiatives.
Translate business needs, process findings and stakeholder feedback into documented solution requirements; support testing, issue tracking, implementation planning, documentation and operational readiness.
Collect, organize and analyze operational data to establish process baselines, identify trends and performance gaps, and support KPIs, success measures, dashboards, reports and data visualizations.
Help evaluate the business value and measurable impact of proposed or implemented improvements.
Support project teams by tracking milestones, deliverables, risks, issues, dependencies and action items, and preparing status updates, presentations and executive summaries.
Develop process documentation, user guides, training materials and other resources to support adoption of new processes and solutions.
Collaborate with associates across Operations, Information Technology and other business areas on transformation initiatives.
Explore responsible applications of emerging technologies, including artificial intelligence, to improve processes and operational effectiveness.