Technology Strategy & Transformation Internship (Summer 2027)

Liberty Mutual Insurance • Boston, MA

5d • $27 - $30

About The Position

The Technology Strategy & Transformation Intern will contribute to projects that help Global Risk Solutions (GRS), Liberty Mutual’s specialty commercial insurance business, strengthen its digital capabilities, understand costs, and apply AI to its work. The intern will work with professionals across technology, product, and strategy, gaining hands-on experience and exposure to senior leaders in a fast-paced, collaborative environment.

The internship is 11 weeks long, with one of two scheduled date ranges: May 17, 2027–July 30, 2027, or June 1, 2027–August 13, 2027. Limited exceptions may be considered case by case.

The intern will support active efforts to improve visibility into costs and operations by gathering and organizing data, documenting current processes, and analyzing opportunities to improve alignment, reduce duplication, and create efficiencies. The intern will also learn about the Strategy & Transformation team’s work and identify opportunities to improve its deliverables or ways of working, using AI and other tools to build and test a practical solution. At the end of the internship, the intern will present what they built, learned, and recommend as next steps.

Requirements

• Be an undergraduate student pursuing a bachelor’s degree in Business, Finance, Economics, Communications, Data Science, Statistics, Computer Science, Information Systems, Mathematics, or a related field, with a strong academic record.
• Have 0–2 years of professional experience; insurance experience is not required.
• Be authorized to work permanently in the United States.
• Be curious, eager to learn, and comfortable taking on new challenges.
• Show initiative, think creatively, and be open to new ideas.
• Have strong written and verbal communication skills and work effectively with others.
• Be organized, detail-oriented, and comfortable working across multiple priorities.
• Be comfortable using technology and interested in applying AI and other emerging tools in a professional environment.
• Have working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.

Nice To Haves

• Cumulative GPA of 3.0 is preferred.
• Experience or interest in research, data analysis, strategy, process improvement, technology, or AI.

Responsibilities

• Work with the Technology Strategy & Transformation team and partners across GRS and Technology on active initiatives to improve visibility into costs and operations.
• Gather and organize data, document current processes, and analyze opportunities for closer alignment, reduced duplication, and greater efficiency.
• Learn the Strategy & Transformation team’s deliverables, stakeholders, and accountabilities.
• Identify opportunities to improve the team’s deliverables or ways of working, and use AI and other tools to build and test a practical solution.
• Present the solution developed, lessons learned, and recommendations for next steps at the end of the internship.

Benefits

• The company describes comprehensive benefits, workplace flexibility, professional development opportunities, and opportunities provided through Employee Resource Groups; specific benefit offerings are available on its benefits website.

What This Job Offers

• Career Level: Intern