Business Transformation and Change Management Lead, Specialist

Vanguard•Malvern, PA

3d•Hybrid

About The Position

This role leads business transformation and/or major change management initiatives, applying functional expertise to drive results. The role uses structured methodologies and assessment techniques to support effective adoption, minimize operational disruptions, and promote continuous improvement within IT and business environments. The lead develops and monitors change and communication plans, advises on best practices, supports stakeholder engagement and readiness assessment, and helps ensure initiatives align with company strategy and market conditions. The role communicates status and issues to stakeholders, builds relationships across executive and operational levels, manages risks, and develops processes for measuring change management success. Vanguard uses a hybrid working model for the majority of its crew members, intended to support flexibility alongside in-person learning, collaboration, and connection. Vanguard is not offering visa sponsorship for this position.

Requirements

At least five years of related work experience.
Three years of business transformation and/or change management experience.
An undergraduate degree or an equivalent combination of training and experience.

Nice To Haves

Graduate degree preferred.

Responsibilities

Develop, implement, and monitor master change and communication plans for large departmental or multi-year initiatives and programs.
Contribute expertise and lead business engagement plans, including methods for assessing readiness and feedback.
Secure senior management buy-in across the department or division.
Provide insight on best practices and common obstacles based on prior change management experience.
Advise on business transformation and change initiatives to help ensure alignment with company strategy and market conditions.
Regularly communicate transformation and change management status and issues to stakeholders, including leaders, team members, and senior managers.
Build and maintain effective relationships and proactively foster communication among internal and external stakeholders.
Influence key decisions across stakeholder groups.
Identify, manage, and mitigate risks and related issues.
Communicate solutions on key issues or projects to management and stakeholders and obtain input and buy-in as appropriate.
Develop measurement processes for change management success that enable business partners to conduct self-assessments based on communicated maturity models.
Build and maintain productive working relationships with project team members, consultants, and stakeholders at executive and operational levels.
Participate in special projects and perform other duties as assigned.