Business Test Analyst II

BlueCross BlueShield of South Carolina•Columbia, SC

4d•Onsite

About The Position

As a Business Test Analyst II, you will develop test plans and test matrices, conduct testing, and report test results for system changes. Coordinate implementation and debugging of new software ensuring that the new or modified applications work in the production environment and meet the expectations of customers. Research and define system production issues and work with Information Systems on both short term and long-term resolutions. You may also partner/communicate with other internal/external customers/plans. Location: This position is full-time (40-hours/week) Monday-Friday in a typical office environment. You will work an 8-hour shift scheduled during our normal business hours of 8:00AM-5:00PM. It may be necessary, given the business need to work occasional overtime. This role is located at 4101 Percival Road, Columbia, SC 29229.

Requirements

High School Diploma or equivalent
2-years of experience working in related processing support systems.
2-years of system testing or system testing development experience.
Strong business math skills.
Strong verbal and written communication skills.
Related systems support knowledge.
Strong research and analytical skills.
Attention to detail.
Microsoft Office.

Nice To Haves

Bachelor’s degree in Business, Healthcare, Information Technology, or other job-related fields.
Experience with DB2, TI TOOL, Access Database, Microsoft Excel and Quality Center
Claims processing experience
Business testing experience

Responsibilities

Reviews projects and change sheets.
Attends Scope, Design and Test Plan walkthroughs for major system projects.
Coordinates testing and debugging of new or modified software.
Creates test matrices, trains, and provides supporting documentation.
Analyzes technical documentation to create test plan/matrices and updates statistical reporting software.
Develops and executes formal test plans using analytical skills to ensure delivery of quality software applications.
Monitors software/ programs implemented to verify that changes to the system’s operational process had the desired effect.
During the testing process analyzes the system for exceptions and other items requiring posttest attention.
Identifies and documents systems problems and works with Information Systems and the production areas on short term and long term solutions.
Defines and evaluates quality assurance metrics such as defects, defect counts, test results, and test status.
Analyzes test data for accuracy and status to inform customer whether it will enhance current production operations.
Creates defect records based on analysis of test results to correct programming deficiencies.
Creates statistical information for Information systems and customers in order to track the progress of implementations.
Prepares reports and analyses pertaining to testing results and/or production issues, including recommendations for customers on improving operational workflows.