Business Technology Support Engineer

Sensor Tower

2d

About The Position

Sensor Tower is seeking a service-oriented, self-starting problem solver to manage day-to-day information technology tools and facilities for its global staff. The role supports a modern SaaS company and contributes to Corporate IT, information security, and SOC II compliance. The engineer maintains IT equipment and SaaS applications, coordinates projects, supports employees, and helps ensure systems operate within security controls.

Requirements

• Knowledge of Mac and Windows operating systems.
• Proficiency in scripting languages.
• Strong organizational and coordination abilities with close attention to detail.
• Experience with GSuite, cloud automation, MDM, and other SaaS tools.
• Proficiency in installing and configuring software and hardware, including network equipment and printers.
• Excellent communication skills for working with the business technology team, employees, and other departments.

Responsibilities

• Develop and interpret organizational goals, policies, and procedures related to Corporate IT, information security, and SOC II compliance.
• Review new vendors and work on process improvements.
• Purchase and coordinate delivery of IT equipment and maintain the asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate and communicate with technical leaders to ensure systems operate within security controls.
• Review project plans to plan and coordinate project activity.
• Train users on IT systems and provide technical support when issues arise.
• Assist with employee provisioning and deprovisioning.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed