Business Technology Specialist

Stanley Martin • Reston, VA

1d

About The Position

The Business Technology Specialist serves as the primary administrator and support resource for HomebuilderONE (HB1). The role manages HB1 help desk support, security administration, hierarchy maintenance, user provisioning, testing, release support, and day-to-day system administration. The position partners with the Business Technology Manager, corporate functional teams, and division team members to support daily operations, process improvements, system enhancements, and successful adoption of business technology solutions.

The position also supports ERP compliance and data quality initiatives, maintains HB1 contract document setup and configuration, and assists with Mergers and Acquisitions projects involving data conversion and coordination with functional teams. The specialist is expected to represent the company professionally, follow safety standards, and promote Stanley Martin’s Mission, Vision, and Values.

Requirements

• Bachelor’s degree or equivalent.
• Strong interpersonal, organizational, and time management skills.
• Excellent written and oral communication skills.
• Ability to manage multiple projects simultaneously, perform under pressure, pay close attention to detail, and stay focused on the big picture.
• Team-oriented focus on continual improvement of systems and processes.
• Ability to challenge the status quo to find better solutions to ongoing business problems.
• Positive attitude and self-starter willing to take initiative and risks.
• Attention to detail.

Nice To Haves

• Experience with ERP systems, application administration, security administration, user provisioning, or role-based access controls.
• Experience supporting Help Desk operations, ticket management, or IT Service Management (ITSM) processes.
• Experience with User Acceptance Testing (UAT), software testing, release management, or change management.
• Experience gathering business requirements, documenting processes, and supporting continuous improvement initiatives.

Responsibilities

• Manage HB1 support requests submitted through Help Desk Support, including ticket intake, prioritization, troubleshooting, resolution, and end-user communication.
• Administer HB1 hierarchy, security, team assignments, user provisioning, and access management, including onboarding, employee transitions and separations, access reviews, and DocuSign license assignments.
• Manage approved user access requests for TRAIN, UAT, and DMI environments, including user enablement and hierarchy, security, and Teams access adjustments.
• Identify opportunities for system enhancements, process improvements, and operational efficiencies with business users and functional teams; gather requirements and document processes as needed.
• Support application enhancements, bug fixes, code updates, and releases through UAT, issue resolution, and post-deployment support.
• Support ERP compliance and data quality initiatives through periodic audits, data maintenance, and resolution of identified issues.
• Maintain HB1 contract document setup and configuration.
• Support Mergers and Acquisitions projects, including data conversion activities and coordination with functional teams to ensure on-time completion.
• Represent the company professionally in internal and external interactions and communications.
• Complete other duties assigned by the manager.
• Adhere to company safety standards and help promote a safe working environment.
• Adhere to and promote the Mission, Vision, and Values of Stanley Martin.

What This Job Offers

• Job Type: Full-time