Business Technology Specialist

Stanley Martin Homes•Reston, VA

2d•$69,700 - $80,300

About The Position

The Business Technology Specialist serves as the primary administrator and support resource for HomebuilderONE (HB1). The role provides HB1 help desk support and manages security administration, hierarchy maintenance, user provisioning, testing, release support, and day-to-day system administration. The specialist partners with the Business Technology Manager, corporate functional teams, and division team members to support daily operations, process improvements, system enhancements, and adoption of business technology solutions.

Requirements

Bachelor’s degree or equivalent.
Strong interpersonal, organizational, and time-management skills.
Excellent organizational and written and oral communication skills.
Ability to manage multiple projects simultaneously, perform under pressure, pay close attention to detail, and remain focused on the big picture.
Team-oriented approach focused on continual improvement of systems and processes.
Ability to challenge the status quo to find better solutions to ongoing business problems.
Positive attitude and self-starter willing to take initiative and risks.
Attention to detail.

Nice To Haves

Experience with ERP systems, application administration, security administration, user provisioning, or role-based access controls.
Experience supporting help desk operations, ticket management, or IT Service Management (ITSM) processes.
Experience with UAT, software testing, release management, or change management.
Experience gathering business requirements, documenting processes, and supporting continuous improvement initiatives.

Responsibilities

Manage HB1 support requests submitted through Help Desk Support, including ticket intake, prioritization, troubleshooting, resolution, and end-user communication.
Administer HB1 hierarchy, security, team assignments, user provisioning, and access management, including onboarding, employee transitions and separations, access reviews, and DocuSign license assignments.
Manage approved user access requests for Training (TRAIN), User Acceptance Testing (UAT), and Data Migration (DMI) environments, including user enablement and hierarchy, security, and team access adjustments.
Identify system enhancement, process improvement, and operational efficiency opportunities with business users and functional teams; gather requirements and document processes as needed.
Support application enhancements, bug fixes, code updates, and releases through UAT, issue resolution, and post-deployment support.
Support ERP system compliance and data quality initiatives through periodic audits, data maintenance, and resolution of identified issues.
Maintain HB1 contract document setup and configuration.
Support mergers and acquisitions projects, including data conversion activities and coordination with functional teams to help ensure on-time completion.
Represent the company professionally in internal and external interactions and communications.
Complete other duties assigned by the manager.
Adhere to company safety standards and help promote a safe working environment.
Adhere to and promote Stanley Martin's Mission, Vision, and Values.

Benefits

Health care options through Aetna, MetLife, and EyeMed.
Employer-paid short- and long-term disability, basic life, and AD&D insurance; employee-paid life insurance, Legal Resources, and Aflac supplemental options are also available.
401(k) with up to a $5,000 employer match.
Health Savings Account (HSA).
Three weeks of paid parental leave.
Dependent-care Flexible Spending Account (FSA).
Twelve weeks of paid maternity leave through the Short-Term Disability Plan.
Mental health resources and support services through the Employee Assistance Program.
Tuition and certification reimbursement.
15 days of vacation, increasing with tenure, and six days of paid sick leave.
No-cost coverage for identity theft or travel mishaps.
Discounts on Stanley Martin homes and partner mortgage, title, and Verizon cell phone services.
Early paycheck access through Dayforce Wallet.
Giving Back Program, including up to a $250 match and eight hours of leave.