Business Technology Specialist

Texas A&M University System•Stephenville, TX

1d•$62,472 - $65,000•Onsite

About The Position

Tarleton State University, a distinguished Doctoral National Comprehensive University, invites applications for the position of Business Technology Specialist in the Department of Continuous Improvement. As part of a vibrant academic community dedicated to excellence in teaching, research, and service, this role offers the opportunity to contribute meaningfully to a university that values innovation, collaboration, and inclusive growth. Join us in advancing knowledge and transforming lives—on campus and beyond. Tarleton State University continues to grow its impact across Texas, with four distinct campuses located in Stephenville, Fort Worth, RELLIS-Bryan and Waco, along with a robust online community that extends our reach even further. At the heart of it all is Stephenville, where Tarleton State offers a dynamic environment for faculty and staff. From a lively live music scene and numerous local festivals to rich traditions rooted in the surrounding community, Stephenville provides a vibrant and welcoming atmosphere. No matter where you're located—on campus or online—you are part of a mission that transforms lives and makes a difference across the state of Texas and beyond. The Business Technology Specialist translates process improvement initiatives into working technology solutions by coordinating workflow, system, and automation changes across institutional platforms. This role works closely with the Continuous Improvement team, Enterprise Applications, and functional departments to translate operational needs into practical system solutions that improve efficiency, consistency, and user experience. Position is located on the Tarleton State main campus with normal work hours of Monday to Friday; 8am to 5pm or as work requirements indicate. Serves as Campus Security Authority (CSA).

Requirements

Bachelor's degree in Information Systems, Business Administration, Computer Science, Educational Technology, or a related field required.
Five years of experience in business systems analysis, technology implementation, enterprise applications, workflow automation, or related roles.
Experience working with platforms such as Salesforce, Banner, Canvas LMS, Kuali Build, Microsoft Power Platform, or similar technologies.
Experience translating business requirements into system solutions, automation, workflows, or technical specifications.
Demonstrated ability to work collaboratively across technical and functional teams.
Strong understanding of enterprise systems, workflow automation, and technology-enabled process improvement.
Experience configuring, administering, or implementing enterprise applications.
Working knowledge of integrations, APIs, data flows, and automation concepts.
Strong analytical and problem-solving skills.
Ability to translate business needs into practical technology solutions.
Ability to assess automation and AI-enabled technology capabilities for practical fit, user impact, risk, and operational value.
Strong written and verbal communication skills.
Ability to learn new technologies and institutional processes quickly.
Service-oriented mindset focused on improving institutional operations and user experience.
Ability to maintain the security and integrity of critical infrastructure, which may include communication systems, computer networks and systems, and/or cybersecurity systems

Nice To Haves

Experience supporting process improvement or operational change initiatives.
Experience supporting responsible adoption of emerging technologies, including automation or AI-enabled tools
Experience with workflow automation or reporting tools
Familiarity with higher education business processes and data privacy requirements

Responsibilities

Translate business requirements into technology solutions.
Configure, implement, and support solutions across institutional technology platforms.
Design and maintain workflow automation and low-code/no-code solutions.
Partner with stakeholders to improve business processes through technology.
Collaborate with Enterprise Applications and IT teams to deliver scalable solutions.
Support evaluation, testing, and implementation of AI-enabled features within approved institutional platforms.
Identify opportunities to apply automation and AI-enabled tools to improve business processes, reduce manual effort, and enhance service delivery.
Conduct testing, troubleshooting, and solution validation activities.
Document requirements, configurations, and implementation outcomes.
Evaluate technology capabilities and recommend solution approaches.
Communicate technical concepts and solution impacts to stakeholders.
Participate in process discovery, solution design, and implementation planning.
Support training, adoption, and continuous improvement activities.
Manage multiple projects and priorities in a collaborative environment.
Perform other duties as assigned.