Business Technology Partner Sr

PNC•Strongsville, OH

3d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Technology Partner within PNC's Lending Technology Business Office organization, you will be based in Pittsburgh, PA, Strongsville, OH, Dallas, TX, Birmingham, AL, or Denver, CO. As a Business Technology Partner Sr within the Lending Technology Business Office, your responsibilities will include but are not limited to: • Partner with Lines of Business (LOB) and Technology teams to develop and complete the Initiative Approval Package, ensuring clear definition of scope, success metrics, expected outcomes, and budget requirements to support funding decisions. • Conduct detailed reviews of initiative spend, applying strong analytical skills to identify trends, variances, and risks, and effectively explain the story behind the numbers to business and leadership stakeholders. • Communicate directly with LOB partners to manage and document initiative change requests. • Collaborate closely with PMs to support and participate in initiative review calls • Prepare and present clear, concise updates to senior leadership demonstrating confidence and executive presence. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level. Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization. Provides consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction. Leads analysis and elicitation of client requirements, and transforms the requirements into functional/non-functional requirements. Serves in a lead capacity while often acting as a coach and mentor to other team members. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
University / college degree.
Industry relevant experience is typically 8+ years.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors

Nice To Haves

Analytical Analysis
Application Development
Business Management
Clarizen
Customer Solutions
Design
Group Problem Solving
Process Improvements
Professional Presentation
Project Management
Release Management
Software Solutions
User Experience (UX) Design
Budgeting
Business Acumen
Consulting
Effective Communications
Influencing
IT Project Planning and Organization
Managing Multiple Priorities
Relationship Management
Requirements Analysis
Higher level education such as a Masters degree, PhD, or certifications is desirable.

Responsibilities

Partner with Lines of Business (LOB) and Technology teams to develop and complete the Initiative Approval Package, ensuring clear definition of scope, success metrics, expected outcomes, and budget requirements to support funding decisions.
Conduct detailed reviews of initiative spend, applying strong analytical skills to identify trends, variances, and risks, and effectively explain the story behind the numbers to business and leadership stakeholders.
Communicate directly with LOB partners to manage and document initiative change requests.
Collaborate closely with PMs to support and participate in initiative review calls.
Prepare and present clear, concise updates to senior leadership demonstrating confidence and executive presence.
Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level.
Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization.
Provides consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction.
Leads analysis and elicitation of client requirements, and transforms the requirements into functional/non-functional requirements.
Serves in a lead capacity while often acting as a coach and mentor to other team members.