Business Technology Partner Senior

PNC•Strongsville, OH

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Technology Partner Senior within PNC's Execution and Transformation Office organization, you will be based in Pittsburgh PA, Strongsville OH, Dallas TX or Birmingham, AL. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The role provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications. It involves initiating, owning, and driving the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level. The Business Technology Partner Senior serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management, and the overall client experience with the technology organization. They also provide consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction.

Requirements

Strong analytical and problem-solving skills with a structured approach
Excellent written and verbal communication skills
Proven ability to work in ambiguous, fast-paced environments
Strong stakeholder management and influencing skills
Advanced proficiency in PowerPoint and Excel
Ability to work collaboratively in diverse, high-performing teams
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework
University / college degree
Industry relevant experience is typically 8+ years
Specific certifications are often required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Bachelor's degree

Nice To Haves

Familiarity with data and analytics tools
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Higher level education such as a Masters degree, PhD, or certifications is desirable

Responsibilities

Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications
Initiates, owns and drives the identification, evaluation, and direction of solutions that are cost effective and meet complex business requirements for initiatives up to and including the enterprise level
Serves as the central point of contact for business demand management, technology expenditures, client feedback & relationship management and the overall client experience with the technology organization
Provides consulting services and communications to executive leadership on process improvement projects designed to support product strategies and revenue generation/cost reduction
Leads analysis and elicitation of client requirements, and transforms the requirements into functional/non-functional requirements
Serves in a lead capacity while often acting as a coach and mentor to other team members
Acts as a strategic business partner, aligning solutions with organizational goals and stakeholder needs
Partners with business leaders to provide strategic guidance and drive informed decision making
Serves as a trusted business partner, translating business needs into actionable strategies
Collaborates closely with stakeholders as a strategic business partner to deliver impactful outcomes

Benefits

Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level; and years of service