Business Systems Projects Lead - Temporary

Powertech LabsSurrey, BC
Onsite

About The Position

This temporary role focuses on evaluating and enhancing existing business processes, systems, and technologies. The successful candidate will collaborate with cross-functional teams to identify gaps, gather requirements for projects and user requests, and implement solutions to improve processes and streamline operations. The position involves working closely with business users to understand their challenges and translate them into technical solutions.

Requirements

  • Bachelor’s degree in computer science, Information Technology, Business Analysis, or an equivalent combination of education and experience.
  • Minimum of 6 years' experience in analyzing and documenting complex business processes.
  • At least 2 years in an IT advisory &/or supervisory role.
  • Advanced user of Microsoft products including but not limited to Sharepoint, PowerBI, Power Automate tools.
  • Demonstrated knowledge of business analysis, process mapping, requirement gathering, project analysis and reporting.
  • Excellent customer relationship management skills including the ability to manage a diverse customer base.
  • Ability to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures.
  • Excellent verbal and written communication skills.
  • Able to build and maintain rapport with all levels of the organization.
  • Familiarity with business process modeling and analysis tools, knowledge of system integration principles and practices.

Nice To Haves

  • Project Management or other designation relating to the application of IT in business operation and change management would be an asset.
  • Experience with Quickbase software or another low-code software is preferred.
  • Experience in troubleshooting in a user support setting is a definite advantage.

Responsibilities

  • Assess current business processes and workflows to identify opportunities for optimization and efficiency gains.
  • Evaluate the effectiveness of existing systems in supporting business operations and recommend enhancements or replacements.
  • Collaborate with stakeholders to gather and document business requirements for process improvements and system enhancements.
  • Identify opportunities for system integration to improve data flow and reduce manual data entry. Support workflow automation through pipelines, formula fields, and basic integrations.
  • Analyze data and reports to identify trends, anomalies, and areas for improvement in business processes. Build dashboards to assist users with key performance indicators.
  • Develop solutions, including process changes, system configurations, or new technology implementations, to address identified issues. Contribute to documentation and user guides.
  • Demonstrate flexibility to work with different software tools based on business needs and remain open to learning new technologies.

Benefits

  • Opportunity to be part of a growing clean technology company.
  • Work towards a common goal of accelerating the world towards a net zero carbon future.
  • Development opportunities for all staff to grow in their role and to advance in their careers.
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