Business Systems JR Support Analyst
About The Position
Beyond New Horizons, LLC (BNH) has an exciting opportunity for a Business Systems JR Support Analyst as a member of an integrated team responsible for operating and maintaining or supporting the United States Air Force Test Operations and Sustainment efforts. The selected candidate for this requisition may be required to occasionally work outside normal business hours. The JR Support Analyst is a critical member of the technology team, responsible for ensuring the quality, integrity, and reliability of our software solutions. This role focuses on comprehensive Quality Assurance (QA), rigorous software testing, and diligent change control validation. The JR Support Analyst will design, execute, and document testing procedures to identify defects before software is released, ensuring that all solutions meet business requirements and are free of issues. This individual is essential for maintaining system stability and preventing production-related problems.
Requirements
- Bachelor’s degree in business administration, Information Systems, or a related field
- Intern Experience at AEDC is required
Nice To Haves
- Skilled in oral and written communication.
- Skilled at building and maintaining personnel and customer relationships.
- Ability to effectively manage multiple priorities.
- Active DoD security clearance or able to obtain an Active DoD security clearance.
Responsibilities
- Provide Basic user support for Business Systems applications
- Gathers, analyzes, and documents business and stakeholder requirements through interviews, document analysis, and workshops.
- Acts as a liaison between business stakeholders, development teams, and the project management office (PMO) to ensure clear and continuous communication.
- Creates and maintains project documentation, including user stories, process flows, meeting minutes, and status reports.
- Supports the testing and validation of new systems and features to ensure they meet the defined requirements.
- Helps prepare materials and presentations for project meetings and stakeholder updates.
- Contributes to the continuous improvement of project management processes and methodologies.
Benefits
- Competitive salaries
- Continuing education assistance
- Multiple healthcare benefits packages
- 401K with employer matching
- Paid time off (PTO) along with a federally recognized holiday schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
