Business Systems Engineer

University Co-Op • Austin, TX

9h • Onsite

About The Position

The Business Systems Engineer is an exempt individual contributor who owns the architecture, integration, and automation of the Co-op’s core business systems: NetSuite, Shopify, Celigo, and WMS. The role translates business needs into reliable technical solutions, leads major platform initiatives, directs implementation partners’ technical work, and documents systems while enabling IT support staff. It reports to the VP of Finance and partners across the organization, fostering the Co-op’s core values of Authentic, Welcoming, Supportive, and Achievers.

The role covers business systems architecture and integration, automation and process improvement, leadership of major platform initiatives, technical project management, vendor management, and documentation and support enablement. It applies project management discipline across initiatives, communicates technical tradeoffs, costs, and risks to executive leadership, and serves as an escalation point for issues beyond the scope of IT Ops and support staff.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field; equivalent experience is considered.
• 7+ years of progressive experience in systems engineering, business systems administration, or solutions architecture.
• Demonstrated experience owning architecture decisions and hands-on implementation.
• Demonstrated track record leading complex, multi-stakeholder technical projects from scope through delivery.
• NetSuite or comparable ERP administration and configuration experience.
• Experience with iPaaS/integration platforms such as Celigo, MuleSoft, Workato, Dell Boomi, or similar.
• Shopify or comparable e-commerce platform administration and API experience.
• Scripting or automation ability using SQL, Python, Power Automate, RPA tooling, or similar.
• Experience managing or directing third-party technical vendors and implementation partners.
• Microsoft Suite proficiency, including advanced Excel.

Nice To Haves

• Direct experience with at least one full-cycle ERP implementation or migration.
• Experience with project/task management tools such as Asana or similar.
• Exposure to applying AI or automation tooling to business process improvement.
• Experience with educational content or learning management platforms such as VitalSource.

Responsibilities

• Own the architecture and design of business systems across NetSuite, Shopify, Celigo, and WMS, determining business-logic and data ownership and ensuring a reliable single source of truth.
• Build, implement, and maintain automations and integrations that reduce manual work and improve efficiency.
• Lead major platform initiatives as the organization’s technical resource, explaining technical tradeoffs, costs, and risks to executive leadership.
• Manage project scope, timelines, resources, and risks across initiatives of varying complexity.
• Direct third-party vendors’ and implementation partners’ technical work to meet business requirements and architectural standards.
• Document system architecture, integration logic, and key technical decisions.
• Enable IT Ops and support staff to independently resolve Tier 1/2 issues and escalate issues beyond their scope.
• Partner across the organization and foster the Co-op’s core values.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior