Business Systems Engineer - CRM Specialist

Groome Industrial Service Group • Winnipeg, MB

2d • Onsite

About The Position

Groome Industrial Service Group is a growing company headquartered in Denville, NJ, providing specialty maintenance services nationwide for several industries including natural gas-fired power generation, shipping, manufacturing, pharmaceutical and aerospace. This position will be reporting into our Council Bluffs Iowa office. Reporting to the Director of IT, the ideal candidate will be a hands-on specialist to lead the design and build of our Dynamics 365 Sales environment from the ground up, shaping a brand-new implementation that includes entity structures, forms and views, business process flows (BPFs), and an intuitive, efficient UI/UX for the core sales platform.

Requirements

• University degree in Computer Science, Information Technology, Information Systems, or relevant field or equivalent experience and certifications
• 2+ years experience with Microsoft Power Platform, including Power Automate, Dynamics 365 model-driven apps (forms and views), and Dataverse
• Experience with building, maintaining, and supporting workflows that support sales processes
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment.
• Some travel maybe required to gather an understanding of existing business processes or facilitate project implementations
• Candidates must live in Council Bluffs, IA or be able to commute reliably from a nearby area.

Nice To Haves

• Preference given to Dynamics 365 certification holders

Responsibilities

• Develop, configure, and customize Dynamics 365 Sales entities, forms, views, and dashboards.
• Design and implement Business Process Flows (BPFs) to support streamlined sales processes.
• Enhance UI/UX using out-of-the-box tools and low-code components.
• Implement business rules and conditional logic for form behavior.
• Collaborate with Business Analysts to translate requirements into technical solutions.
• Document configurations and provide knowledge transfer to internal teams.
• Stay current with Dynamics 365 and Power Platform updates and best practices.
• Contributing to and leading ad hoc projects, as necessary and assigned by your manager.

Benefits

• Health and Safety is our #1 priority 24/7/365!
• Competitive wages - the salary range for this position is $80,000 - $100,000 per year.
• Paid time off, comprehensive health benefits coverage after 60 days of full-time employment.
• 401(k) after the eligibility period with company matching component.
• Opportunities for growth and development in your career.
• Positive and safe work environments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree