Business Systems Coordinator

The AmeriLux Family of Companies•Green Bay, WI

7d•Onsite

About The Position

The Business Systems Coordinator supports the development and rollout of internal software tools, dashboards, and digital workflows within the Transportation Entity. This role bridges day-to-day operational needs and technology solutions — helping build reporting tools, coordinate project implementations, analyze data, and train staff on new systems.

Requirements

Associate's or Bachelor's degree in IT, Business, Operations, or related field; or equivalent experience
1–2 years of experience with data, software tools, or project coordination (internships considered)
Experience building or working within dashboards or reporting tools
Strong organizational skills with ability to manage multiple deadlines
Clear communication skills; able to explain technical concepts to non-technical staff

Nice To Haves

Experience with AI tools (Claude, Copilot, ChatGPT) for workflow or document automation
Familiarity with transportation or public sector operations
Exposure to project management tools (Asana, Smartsheet, Monday.com)
Basic proficiency in SQL or Python

Responsibilities

Build and maintain internal dashboards using platforms such as Claude, Power BI, or Excel
Translate operational needs into user-friendly reporting tools
Test and iterate on new software before department-wide rollout
Maintain any process changes and systems administration
Coordinate technology implementations from scoping through go-live
Track project timelines, tasks, and action items across stakeholders
Design and own the user experience and functionality of the project
Occasionally work with external vendors to coordinate deliverables
Collect and organize data to support operational and performance reporting
Produce regular and ad hoc reports highlighting trends and KPIs
Develop training materials and guides for new tools and systems
Support staff onboarding and serve as a first-line resource for tool questions