About The Position

The Business Systems Analyst will help identify and document user requirements, map business processes and workflows, support user acceptance testing, and facilitate communication between business stakeholders and vendor technical staff. The role analyzes business objectives, operational procedures, user requirements, and system capabilities to identify problems and determine feasible solutions. It also supports the design, development, and maintenance of computer applications and related information technology processes.

Requirements

  • Experience gathering requirements and writing user stories.
  • Experience with user acceptance testing.
  • Good communication skills with technical and non-technical staff.
  • Knowledge of Microsoft Power Platform.
  • Ability to analyze business objectives, user requirements, operational procedures, and system problems.
  • Familiarity with standard concepts, practices, and procedures in the relevant field.
  • Ability to work under limited supervision and use initiative and independent judgment.
  • Ability to plan and complete complicated tasks with creativity and latitude.

Responsibilities

  • Identify and document user requirements, including user needs, program functions, and steps needed to develop or modify programs.
  • Map business processes and workflows; prepare charts, diagrams, tables, and flowcharts.
  • Support user acceptance testing and communicate between business stakeholders and vendor technical staff.
  • Analyze business objectives, operational procedures, problems, and input and output requirements with relevant organizational personnel.
  • Evaluate alternative solutions and perform studies and cost/benefit analyses.
  • Review system capabilities, specifications, and scheduling limitations to determine whether requested programs or changes are feasible.
  • Provide technical assistance and support for application and hardware problems, and support information sharing with external entities in a customer service environment.
  • Determine operational, technical, and support requirements for the location, installation, operation, and maintenance of office equipment and systems.
  • Detail input and output record formats for computer programs and help formulate logical problem descriptions and optimum solutions.
  • Assist with the design, development, and maintenance of computer applications.
  • May support and recommend processes related to software technology planning, development, implementation, system security, and interfaces.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service