About The Position

The Business Analyst will research and understand business processes and their interrelationships, and document impacts to agency business systems in relation to the PALM implementation. The role facilitates joint analysis workshops with business units; gathers and documents business and technical requirements; and coordinates with data migration and development teams. It also creates detailed use cases, business rules, and requirements; develops test plans and test cases; coordinates testing and quality assurance; and reviews deliverables for compliance with department standards. The position involves detailed business and systems analysis, including as-is and to-be analysis and process modeling, as well as system analysis and design using various modeling methodologies. The analyst is expected to facilitate stakeholder workshops and meetings, understand IT infrastructure and software development practices, and apply project management principles, including Florida Project Management Rule 60GG-1 and PMBOK techniques. Advanced Microsoft skills are required, including SharePoint, Teams, Word, Excel, PowerPoint, Power BI, and Project. The role also requires adapting to changing demands, maintaining effective work relationships, and relating to stakeholder needs, including performing duties in the absence of staff. This is an onsite role in Tallahassee, Florida, and is limited to local Florida candidates. The posting describes it as a contract of 12 or more months.

Requirements

  • At least 3 to 5 years of solid business/systems analysis experience and experience with software development projects.
  • Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
  • Ability to perform detailed business analysis, as-is and to-be analysis, and process modeling.
  • Ability to perform system analysis and design using a variety of modeling methodologies and techniques.
  • Ability to expertly facilitate workshops and meetings with stakeholders.
  • Technical knowledge and understanding of IT infrastructure and software development practices and techniques.
  • Knowledge of State of Florida Project Management Rule 60GG-1 and ability to apply PMBOK principles and techniques.
  • Advanced skills with SharePoint, Teams, Word, Excel, PowerPoint, Power BI, and Project.
  • Ability to relate to stakeholder needs, document requirements, receive and give constructive criticism, maintain effective work relationships, and adapt to changing demands.
  • Must be local to Florida; the role is onsite in Tallahassee, Florida.

Nice To Haves

  • Experience working with Microsoft DevOps.
  • Knowledge of Florida Administrative Code Rules 60GG-1 through 60GG-5.
  • Experience with data migration.
  • Knowledge of change and release management.
  • Knowledge of testing and quality assurance tools and techniques.
  • Knowledge of Florida Department of Transportation systems and applications.
  • Certified Business Analysis Professional (CBAP) or Certified Scrum Master (CSM) certification.

Responsibilities

  • Research and understand business processes and their interrelationships.
  • Research and document impacts on agency business systems in relation to the PALM implementation.
  • Facilitate joint analysis workshops with business units and stakeholder meetings.
  • Gather and document business and technical requirements.
  • Coordinate with data migration and development teams.
  • Create detailed use cases, business rules, and requirements.
  • Develop test plans and test cases.
  • Coordinate testing and quality assurance efforts.
  • Review deliverables for compliance with department standards.
  • Perform detailed research, business analysis, as-is and to-be analysis, and process modeling.
  • Perform system analysis and design using a variety of modeling methodologies and techniques.
  • Apply project management principles and techniques, including PMBOK.
  • Relate to stakeholder needs, document requirements, and perform duties in the absence of staff.
  • Maintain effective work relationships and adapt to changing demands and diverse work assignments.
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