Business Systems Analyst

Brown & Brown InsuranceTampa, FL
Onsite

About The Position

The Business Systems Analyst supports the technology needs for the organization. This role is to act as the liaison between the business and IT and provide business critical or complex technical solutions that meet user needs. Improve business performance by providing the technical analysis of business requirements (including translation into functional requirements), prioritizes of those requirements and user acceptance testing. Ensuring that clear, detailed and concise requirements have been captured. This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Requirements

  • A minimum 8 – 10 years of related experience
  • A minimum of a bachelor’s degree.
  • Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint
  • Experience with new system implementations, workflows, requirements gathering and software life cycle.
  • Insurance industry experience (Personal Lines – Home Owners).
  • Experience working with offshore resource model.
  • Mentoring and giving direction to peers.

Nice To Haves

  • Insurance industry experience in MGU.
  • Experience with Unqork, Solartis and Salesforce systems

Responsibilities

  • Understanding the business processes and the interdependencies of various systems in use.
  • Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements.
  • Ability to elicit details system requirements and create workflows to solution business demand.
  • Gathering, analyzing, documenting, and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives.
  • Identifying and communicating risks, issues, and potential solution strategies along with providing status updates to senior leadership and impacted teammates.
  • Leading facilitated sessions with business users to identify system enhancements.
  • Documenting and gaining sign-off on business requirements.
  • Communicating project priorities to IT team.
  • Assisting with the creating of training material and training end users on system enhancements and new programs.
  • Providing reports and data extracts to internal and external business partners.
  • Training, mentoring, and supporting other staff members.

Benefits

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
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