Business Systems Analyst

Columbia Distributing•Wilsonville, OR

8d•Onsite

About The Position

The Business Systems Analyst (BSA) is part of Columbia Distributing’s Information Technology team and is responsible for business systems used across the company. The BSA partners with stakeholders to understand business operations, improve processes, and evaluate, implement, and enhance supporting technology. The role combines technical aptitude with process analysis, defining system requirements and prioritizing work so delivery teams and vendors can implement solutions clearly and effectively. The BSA works with business partners, project teams, and external vendors on daily operations and long-term technology strategy. The position is moving toward a product ownership model, with analysts owning a business domain, its backlog, and roadmap. It is based in person at the Wilsonville, Oregon corporate office and involves occasional travel to warehouse and operational locations, particularly during implementations. This is a full-time salaried position with a flexible schedule that may include evenings and weekends, plus occasional on-call responsibilities.

Requirements

At least three years defining requirements for enterprise business systems as a business systems analyst, systems analyst, product owner, or in a similar role; the posting also lists 2–3 years in a similar role or relevant company experience as a business super-user supporting enterprise systems.
Ability to decompose large, vague business requests into well-formed user stories with clear acceptance criteria.
Strong analytical and problem-solving skills, including the ability to evaluate complex business processes.
Ability to learn unfamiliar systems and processes quickly.
Ability to translate business needs into technical requirements and communicate across technical and non-technical audiences.
Strong written communication skills.
Working fluency with data, including reading table structures, tracing fields between systems, and using Excel or SQL to verify information.
Ability to manage multiple priorities and shift focus as business needs change.
Proficiency with Visio, Excel, and collaboration tools.
Collaborative approach and a continuous improvement mindset.
Ability to work in person at the Wilsonville, Oregon corporate office and accommodate a flexible schedule that may include evenings and weekends; occasional on-call responsibilities are required.
Willingness to travel occasionally to warehouse and operational locations, particularly during implementations.

Nice To Haves

Experience supporting ERP or enterprise systems such as VIP, SAP, Dynamics, Oracle, or similar platforms.
Experience owning or prioritizing a backlog across competing stakeholders.
Experience supporting system integrations, data mapping, or reporting tools.
Background in distribution, supply chain, warehousing, or consumer packaged goods.
Exposure to process improvement methodologies such as Lean or Six Sigma.
A degree in Information Systems, Business Administration, Computer Science, or a related field, or an equivalent combination of education and relevant work experience.
Business analysis certifications such as IIBA ECBA, CCBA, CBAP, IIBA-AAC, IIBA-CPOA, or PMI-PBA.
Agile or product ownership credentials such as CSPO, PSPO, SAFe POPM, or comparable agile training.
Lean or Six Sigma training at any belt level.
Technical certifications or training in Dynamics 365, Power Platform, Power BI (PL-300), SQL, data modeling, or integrations.

Responsibilities

Gather, analyze, and document functional and technical requirements with stakeholders through interviews, workshops, and process reviews.
Translate business needs into actionable requirements and communicate trade-offs to technical and non-technical audiences.
Write user stories with specific, testable acceptance criteria and break large requests into deliverable increments.
Define intended business outcomes and measures of success before work begins.
Validate requirements for missing exception paths, undefined data rules, and unvalidated integration assumptions.
Develop and maintain business requirements documents, functional specifications, process maps, test scripts, and support materials.
Own assigned business areas by maintaining a prioritized backlog and updating its ranking as business conditions change.
Prioritize competing requests based on business value, effort, and risk, and communicate prioritization decisions to stakeholders.
Maintain and communicate system and process roadmaps and remain accountable for the outcomes of supported areas.
Monitor vendor product roadmaps and assess potential impacts to company systems and processes.
Analyze business processes to identify inefficiencies, risks, and opportunities for automation or optimization.
Use analysis and modeling tools to connect business objectives to practical technical solutions.
Support system implementations, upgrades, integrations, and enhancements in collaboration with cross-functional teams and vendors.
Coordinate and participate in unit, integration, user acceptance, and post-deployment testing, confirming acceptance criteria are met.
Provide application support for enterprise systems, including troubleshooting, issue resolution, and enhancements.
Help maintain accurate system configuration and master data in supported applications.
Promote system and best-practice adoption with business users and confirm expected benefits are realized.
Cross-train with other Business Systems Analysts to share knowledge and provide coverage across systems.
Build and maintain knowledge of company-wide business processes and supporting applications.
Participate in an on-call rotation to support critical business operations as needed.