Business Systems Analyst (SCM System Support) Korean Bilingual Required
About The Position
A specialist supporting supply chain management (SCM) systems by communicating with business users and Headquarters in Korea, and reviewing SCM-related data in NERP and web systems. The role requires fundamental knowledge of SCM processes, database structure, and system interfaces. The position is a one-year contract, with stated work hours of 09:00 AM to 18:00 PM and a pay rate of approximately $7,920 and above, depending on experience (DOE). Korean bilingual ability is required. The role serves as the first point of contact for SCM system inquiries and supports system operations across the SCM environment. It analyzes information such as forecasts, allocations, channel data (sell-out and inventory), and other SCM information; helps maintain data integrity and system interfaces; coordinates business needs with the development team in Korea; validates and communicates new functionality; and monitors systems for irregularities to help sustain business operations.
Requirements
- Korean bilingual ability is required.
- Ability to analyze SCM-related processes and data and understand data interfaces between multiple systems.
- Strong analytical skills, including the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Bachelor of Science or Bachelor of Arts degree or higher in an information management-related field.
- Goal-oriented and self-motivated.
- Ability to work independently or within a team environment.
- Ability to multitask and deliver high-quality work under tight deadlines.
- Ability to work in a fast-paced environment.
Nice To Haves
- Five or more years of functional experience in Supply Chain Management, particularly forecasting, RTF, and allocation.
- Experience with an Advanced Planning system.
- Ability to use generative AI tools such as Claude Chat or Cowork.
Responsibilities
- Serve as the first point of contact for SCM system-related inquiries.
- Resolve administrative problems by analyzing forecasts, allocations, channel data (sell-out and inventory), and other SCM information.
- Help ensure data integrity between SCM systems.
- Attend meetings with business users, summarize meeting notes, and communicate business needs and requirements to the development team at Headquarters in Korea to enhance business processes.
- Validate new features and functionalities implemented in SCM systems, train users, and provide feedback to the Headquarters development team.
- Maintain data interfaces between SCM systems and monitor for irregularities to support continuity of business operations.
- Provide technical and advisory resources to resolve problems and expedite support requests across SCM system operations.
