Business Systems Analyst (SCM System Support) Korean Bilingual Required

SBT Global • Plano, TX

5h

About The Position

A specialist supporting supply chain management (SCM) systems by communicating with business users and Headquarters in Korea, and reviewing SCM-related data in NERP and web systems. The role requires fundamental knowledge of SCM processes, database structure, and system interfaces.

The position is the first point of contact for SCM system inquiries and supports operational continuity by resolving administrative problems, analyzing SCM information, maintaining data interfaces, and monitoring data for irregularities. It also gathers and communicates business needs to the development team in Korea, validates system enhancements, and trains users.

Contract period: 1 year. Work hours: 09:00 AM–18:00 PM. Pay rate: approximately $7,920 or more per month, depending on experience. Korean bilingual ability is required.

Requirements

• Korean bilingual ability is required.
• Ability to analyze SCM-related processes and data and understand data interfaces between multiple systems.
• Strong analytical skills, including the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Bachelor of Science, Bachelor of Arts, or higher in an information management-related field.
• Goal-oriented and self-motivated.
• Ability to work independently or within a team environment.
• Ability to multitask and deliver high-quality work under tight deadlines.
• Ability to work in a fast-paced environment.

Nice To Haves

• Five or more years of functional experience in Supply Chain Management, particularly forecasting, RTF, and allocation.
• Experience with an Advanced Planning system.
• Ability to use generative AI tools such as Claude Chat or Cowork.

Responsibilities

• Serve as the first point of contact for SCM system-related inquiries.
• Resolve administrative problems by analyzing forecasts, allocations, channel data (sell-out and inventory), and other SCM information.
• Ensure data integrity between SCM systems.
• Attend meetings with business users, summarize meeting notes, and communicate business needs and requirements to the development team at Headquarters in Korea.
• Validate new features and functionalities implemented in SCM systems.
• Train users and provide feedback to the Korea-based development team.
• Maintain data interfaces between SCM systems.
• Monitor systems and identify irregularities to support continuity of business operations.
• Provide technical and advisory resources to resolve problems and expedite support requests across SCM system operations.

What This Job Offers

• Career Level: Mid Level