Business Systems Analyst

DTCC • Coppell, TX

5d • Hybrid

About The Position

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Being a member of IT Enterprise Product & Platform Engineering team, you will support our Cloud Product Enablement initiatives. This role will serve as a critical liaison between business stakeholders, cloud engineering teams, and product owners to drive the successful delivery and adoption of cloud-based services and platforms across the enterprise.
The ideal candidate will possess a strong understanding of cloud technologies (AWS, Azure), business process analysis, and enablement strategies. This role is pivotal in ensuring that cloud products are effectively integrated, adopted, and aligned with business objectives.

Requirements

• Bachelor’s degree in information systems, Computer Science, Business Administration, or a related field.
• 2-3+ years of experience as a Business Analyst, preferably in cloud enablement, infrastructure delivery, or enterprise IT environments.
• Strong knowledge of cloud platforms (AWS, Azure) and cloud service lifecycle management.
• Familiarity with Agile techniques and tools – Scrum, Kanban, JIRA, and ServiceNow, etc.
• Excellent analytical, communication, and stakeholder management skills.
• Familiarity with financial tracking for cloud consumption and cost optimization strategies is a plus.

Nice To Haves

• Experience working in a regulated financial services environment.
• Understanding of cloud security frameworks and governance processes.
• Ability to work in a fast-paced, cross-functional team environment.
• Proactivity follow-through with a strong focus on continuous improvement
• Ability to prioritize and focus on most urgent tasks & work in a fast-paced IT environment
• Comfortabe working closely with team management to review approaches and requirements that solve the business problem
• Passion for enablement, process improvement, and driving adoption of new technologies.

Responsibilities

• Collaborate with Product Owners, Cloud Engineers, and Delivery Leads to define and document business and technical requirements for cloud enablement initiatives.
• Collaborate with Architecture teams to ensure alignment of cloud enablement solutions with enterprise architecture standards and strategic direction.
• Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to do
• Lead the decomposition of technical designs (TDs) into actionable workstreams, including service decomposition, network connectivity, and security pattern documentation.
• Support the development and refinement of the Cloud Enablement Operating Model, including product ownership, adoption planning, and financial management frameworks.
• Facilitate workshops and working sessions to gather requirements, validate assumptions, and align stakeholders across business lines.
• Drive the creation and maintenance of enablement documentation, including workflows, service catalogs, and training materials.
• Working with key stakeholders to identify areas for improvement and optimization
• Ensure compliance with cloud baseline security standards and support the implementation of global rule patterns in collaboration with Security, Middleware, Engineering teams, etc.
• Partner with PO and stakeholders to incorporate feedback into the backlog
• When applicable, create documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, specs, technical/functional design, etc.)
• Work with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshooting
• Act as an expert on cloud enablement processes, providing guidance and support to cross-functional teams.

Benefits

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level