Business Systems Analyst

AtheneWest Des Moines, IA

About The Position

The Business Systems Analyst is responsible for assisting in the analysis, documentation, and communication of business and technical requirements to support projects and process improvements. This role works closely with business stakeholders and IT teams to translate business needs into functional specifications, ensure solutions align with enterprise standards, and support implementation activities. The position focuses on building foundational business analysis skills while contributing to the successful delivery of technology solutions.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Management Information Systems, or equivalent combination of education and work experience required. Military experience will be considered in lieu of formal degree.
  • 3+ years of progressive responsibility & successful business system analysis or relevant experience required
  • Knowledge in business analysis concepts (business process modeling (BPM), context diagrams, use cases, user stories).
  • Knowledge with techniques used in requirements elicitation, project scoping, requirements analysis, project planning, and analysis activities.

Nice To Haves

  • Order Entry Platform and other related downstream system knowledge preferred.
  • Knowledge in Annuity domain is preferred.

Responsibilities

  • Supports all projects and system enhancements encompassing Intake and AOE and the downstream integration with other impacted systems.
  • Supports sophisticated tasks involving ambiguity and risk encompassing multiple multi-functional business areas.
  • Fosters relationships as well as facilitates and leads interviews with business and technology partners to coordinate comprehensive needs and potential interdependencies.
  • Partners with Product Owner to identify requirements for system and process enhancements.
  • Captures user requirements and acceptance criteria from business partners and translates them to user stories for the product teams to work from.
  • Conducts analysis efforts and coordinates efforts of other BSAs when dependencies are identified.
  • Leads/demonstrates techniques to create business and functional requirements (artifacts).
  • Analyzes business problems and makes recommendations for creative solutions.
  • Provides production support for analysis and resolution of system defects reported by business partners.
  • Facilitates, prioritizes, and proposes business process re-designs to improve process results.
  • Embraces change and provides encouragement to guide others through change; manages conflict.
  • Increases business acumen and awareness of best practices to continuously improve business analysis capabilities.
  • Proficient at right-sizing the message to the audience.

Benefits

  • We offer more than the basics to create an inclusive and dynamic work environment at our various locations.
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