Software/IT Co-op

Williams International•Pontiac, MI

40d•Onsite

About The Position

Williams International has an exciting opportunity for a Business Systems Analyst to join our team on a part-time basis. The Business Analyst will support a development team in executing a migration of part manufacturing planning from legacy systems. The analyst will organize, track, and prioritize parts by working with manufacturing. The role will also provide helpdesk support when needed.

Requirements

Currently enrolled in a Bachelor’s Degree program with a major in Software Engineering, Computer Science, or other closely related field.
Ability to communicate effectively with technical and non-technical stakeholders.
Strong documentation and communication skills.
Strong analytical and problem-solving skills.
U.S. citizenship is required.
Position requires the ability to obtain a U.S. Government Security Clearance, if needed. Candidates selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

Nice To Haves

Experience with data migrations or ETL tools is preferred.
Experience with software development workflows, agile tools, or ticketing systems is preferred.
Exposure to Siemens Teamcenter or other PLM software is preferred

Responsibilities

Execute migration program, triage errors, and track progress of overall migration.
Report on status, ensuring the project stays on schedule.
Support Engineering on prioritizing important part migrations.
Support international migration specialists with any issues regarding access or the migration tool.
Analyze current migration processes and identify gaps, dependencies, and required changes.
Validate migrated plans
Partner with engineering to clarify requirements and troubleshoot issues during development.
Support change management including training materials, communications, and user onboarding.
Track, triage, and assign helpdesk tickets.
Identify patterns in support requests and recommend improvements.
Provide clear communication to users regarding issue status and resolution.