Business Systems Analyst

PCL ConstructionEdmonton, AB
Onsite

About The Position

The future you want is within reach. Let's build it together. At PCL Constructors Inc., part of the PCL Family of Companies (PCL), we don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we work, grow and lead in the construction industry. We're a team of builders who care deeply about what we create and who we build with. That includes you. We are not only shaping the future of construction, we are also committed to shaping the future of your career. This role is being offered as a 12-month contract.

Requirements

  • Minimum of 8 years of business analysis experience is required.
  • Post-secondary education in information systems, information technology, business administration, commerce, computing science or a related field is required.
  • Comfortable working with high profile, aggressive project schedules.
  • Able to develop creative solutions to meet customer needs for processes and software.
  • Knowledge and practical experience with software implementations, software development life cycle methodologies, business process re-engineering, and organizational change management.
  • A positive attitude with a passion and commitment to project success.
  • Ability to work effectively within a team environment.
  • Excellent communication and facilitation skills, with the ability to engage end users and senior leadership alike.
  • Strong analytical and problem‑solving skills, with a practical, operations‑focused mindset.
  • Ability to work independently while leading multiple initiatives in parallel.

Nice To Haves

  • Ideally has experience supporting or developing heavily integrated systems related to workface planning, production, quality, materials, documents, or asset tracking (or similar).

Responsibilities

  • Lead the elicitation, analysis, and documentation of business and system requirements for industrial construction processes (e.g., workface planning, quality, material management and turnover to operations).
  • Partner with subject matter experts to deeply understand current‑state operations, constraints, and improvement opportunities.
  • Gathers, documents, designs, validates, and gains sign off on business system user requirements.
  • Support and enhance systems used in managing detailed construction, such as production tracking, weld tracking, inspection management, materials movement, and document control.
  • Ensure technology solutions align with construction site realities, safety requirements, quality standards, and productivity targets.
  • Identify and assess impacts of system changes on workflows, resource planning, equipment usage, and reporting.
  • Leads workshops and build consensus with stakeholders and subject matter experts across multiple business units, acting as a primary point of contact between operations, technology teams, and external vendors.
  • Builds strong, trusted relationships with leadership and frontline personnel.
  • Creates and maintains business requirements and design training documentation and materials.
  • Interprets and communicates complex requirements clearly to both technical and non‑technical audiences.
  • Strategically partners with the technical team to deliver robust and comprehensive solutions.
  • Manages and leads training rollouts to subject matter experts and operations staff.
  • Develop use case scenarios, user stories, and training material.
  • Validates designs and builds consensus with subject matter experts.
  • Creates and executes change management plans to drive acceptance, adoption, minimize resistance, and maximize engagement and efficiencies.
  • Provides robust, customer centric support to all users.
  • Tests the system configuration to identify issues and ensure configuration matches requirements.

Benefits

  • Employee ownership opportunities that build long-term value
  • Annual discretionary performance bonuses
  • RRSP, TFSA, Pension Contribution Options
  • Flexible medical, dental and vision benefits
  • Prescription drug coverage and virtual care services
  • Life, AD&D and disability insurance
  • Paid parental leave and family care support
  • Health and lifestyle spending account options
  • Mental health and wellness support, including Employee Assistance Programs
  • Career growth pathways, leadership development and mentorship programs
  • Access to world-class training through PCL's College of Construction and professional development courses
  • Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
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