Business Systems Analyst (Cleared)

Accenture Federal Services•Washington, DC

3d•$78,600 - $160,200•Onsite

About The Position

At Accenture Federal Services, our mission is to strengthen and safeguard the nation by leveraging technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. We are a technology company within global Accenture, recognized as a Glassdoor Top 100 Best Place to Work. We offer a collaborative and caring community where you can grow, learn, and thrive through hands-on experience, certifications, and industry training. Join us to drive positive, lasting change that moves missions and the government forward! We are seeking a Business Analyst to support a custom application development team. This role involves system enhancements, production support, coordinating agile activities, refining backlogs, and ensuring system requirements are clearly defined and understood. The Business Analyst will help plan and lead agile ceremonies, translate business and technical needs into actionable work items, and provide reporting and analysis for continuous improvement. You will work closely with product owners, developers, and mission stakeholders to maintain system stability, support incremental enhancements, and ensure Operations & Maintenance (O&M) efforts align with portfolio goals and user needs.

Requirements

Active TS clearance (optional SCI with CI Poly)
5 years of professional experience
3+ years of experience supporting or leading agile software development teams, including: High-level goals and objectives decomposition, Experience translating core customer needs into actionable requirements, user stories, and acceptance criteria, Backlog refinement, Leading agile ceremonies
2+ years of experience coordinating and/or supporting Scaled Agile Framework (SAFe) Agile teams
2+ years of experience using Atlassian Jira for backlog, workflow, and reporting functions
Willingness to go 100% onsite in Washington, DC.
US Citizenship required

Nice To Haves

Excellent problem-solving skills.
Strong communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Experience in creating concepts of operation, story maps, briefings, and user stories.

Responsibilities

Support the management and oversight of Operations & Maintenance (O&M) activities within a large enterprise applications services unit, ensuring continuity of service and timely issue resolution.
Lead planning activities and facilitate agile ceremonies for ongoing O&M work, helping teams maintain cadence and clarity across sprints.
Provide reporting, performance metrics, and analysis for O&M activities to support broader program visibility and decision‑making.
Ensure O&M application objectives remain aligned with portfolio‑level goals and long‑term technology roadmaps.
Monitor application performance and service delivery, ensuring adherence to service level agreements and proactively managing scope and priorities.
Support the creation and documentation of technical standards, governance practices, and development guidelines to promote consistency, security, and compliance.
Develop system specifications and contribute to project management and communication artifacts that support planning and execution.
Translate business and system requirements into clear, actionable design specifications for development teams.
Support project‑level execution through issue tracking, stakeholder coordination, and status reporting.
Participate in acceptance testing activities by reviewing test scenarios and validating that test coverage aligns with documented business and system requirements.
Assist in validating functionality during UAT or O&M-related regression checks by confirming that implemented changes meet user expectations and acceptance criteria.
Collaborate with other testers and developers to clarify requirements, resolve ambiguities, and ensure test cases reflect intended business rules.
Support defect triage by assessing business impact, clarifying expected behavior, and aiding prioritization for remediation.