Business Systems Analyst

Stony Brook University • Stony Brook, NY

4d • Onsite

About The Position

This position’s main responsibility is to ensure the operational efficacy and quality of the organization’s business process and system performance as well as serve as a key liaison between functional and technical teams, driving strategic system improvements, compliance, and operational efficiency within financial aid technology. The Business Systems Analyst will design and document workflow, as well as manage and provide solutions to our new business ideas and conceptualize the office’s latest technological paths in our PeopleSoft environment. The Business Systems Analyst will need to understand the end user’s business requirements and business process management and then translate this to software requirements. The analyst provides technical expertise, workflow optimization, and cross-functional collaboration to enhance financial aid system performance and user experience. Creative thinking, self-motivation, accuracy, organization, and attention to detail are required attributes.

Requirements

• Bachelor’s degree (foreign equivalent or higher).
• Three (3) years of professional full-time related administrative experience.
• Experience with Queries using SQL and/or PS Query, proficiency in data analysis.
• Proficiency in MS Word, Outlook, and Excel.
• Experience designing and documenting workflows.
• Ability to analyze and document complex business processes.

Nice To Haves

• Advanced degree (foreign equivalent or higher) in business, technology, or finance.
• Peoplesoft experience.
• Experience working in a Financial Aid office.
• Experience with external partner system integration (third-party applications).
• Experience in multiple modules of PeopleSoft Campus Solutions, especially financial aid modules.
• Experience translation end users’ needs to process flows.
• Experience working in a Higher Education environment.

Responsibilities

• Provide daily Financial Aid System support to all financial aid users.
• Troubleshoot and resolve general functional inquiries, query requests and other inquiries related to financial aid systems, system setup, and production related inquiries.
• Maintain system security, configurations, and access controls.
• Implement data integrity protocols and quality assurance standards.
• Ensure efficient utilization of PeopleSoft Campus Solutions and other financial aid systems.
• Assist with the analysis of future system business needs, performing quality control measures to address system compliance, document financial aid processes, gap analysis, and ensuring data integrity.
• Design and document functional workflows, re-engineering business processes based on evolving regulations.
• Translate end-user needs into actionable system enhancements and automation strategies.
• Oversee data exchanges with internal and external partners, ensuring compliance with federal and state regulations.
• Facilitate and maintain data security integration.
• Assist in the implementation of upgrades/bundles/patches.
• Assist in the reviewing/analyzing of revised delivered system specifications.
• Consult with end users and create design plans through investigation of current processes and needs.
• Act as liaison between business units and IT, translating technical concepts into functional solutions.
• Support system-related projects, upgrades, and implementations, including testing and validation phases.
• Facilitate training and knowledge-sharing for staff across departments.
• Provide suggestions to the core team during the development stage to meet the business needs.
• Communicate modification change requests with internal/external (i.e. other departments on campus or sister campus) teams to deliver functional requirements.
• Provide status updates to development teams.
• Manage/document any change requests related to the working project plans.
• Collect and analyze the organization’s business requirements and transfer the knowledge to the functional and technical development teams.
• Facilitate business process re-engineering based on new regulatory requirements.
• Generate and maintain financial aid reports, tracking system performance and compliance.
• Collaborate with finance and enrollment teams on data analytics to drive strategic decision-making.
• Prepare accurate and detailed requirement specification documents, user interface guides, and functional specification documents.
• Document the acquired results of analysis and workflow by designing test scenarios.
• Assist in the evaluation of the data collected through task analysis to ensure the program is functioning accurately by coordinating with the groups of the business unit who test, validate, and evaluate new applications and functions.
• Other duties or projects as assigned as appropriate to rank and departmental mission.

Benefits

• $4,000 UUP annual location pay, paid biweekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level