Business Systems Analyst

State of North CarolinaBath Building Wake, NC
Hybrid

About The Position

The Information Systems team maintains and enhances information systems to support federal reporting and data-informed decision-making across the division. It provides data and information for required state and federal reporting compliance. This position analyzes and translates programmatic and business needs into technical requirements using available data systems. Responsibilities include development of new SAS/SQL code, editing existing code to improve query performance and/or reflect service or project changes, designing and automating data reports and measures to evaluate the quality and needs of the system, performing statistical analysis of service claims and other data to guide management planning, and providing technical assistance to state and local staff in the analysis and use of data for system management, oversight, and improvement. The role also oversees the design, development, and maintenance of performance measures and dashboards in Power BI and other analytic tools that provide timely, accurate, and actionable information to internal and external stakeholders. It involves building expertise in key division business systems areas, integrating efficient and compliant operational and systems processes, and contributing to long-term systems planning related to the division's clinical policy areas.

Requirements

  • Bachelor’s degree from an appropriately accredited institution in a discipline related to the area of assignment with two years of programmatic experience related to the area of assignment; or an equivalent combination of training and experience.
  • Ability to use SAS/SQL to develop queries to support data retrieval and analysis.
  • Ability to create data visualizations using Power BI.

Nice To Haves

  • Knowledge of business systems, regulations, and processes and how they interact with technology.
  • Knowledge of applicable business information systems, testing methodologies, training, and business system analysis.

Responsibilities

  • Analyzes and translates programmatic and business needs into technical requirements using data systems available.
  • Develops new SAS/SQL code and edits existing code to improve query performance and/or reflect service or project changes.
  • Designs and automates data reports and measures to evaluate the quality and needs of the system.
  • Performs statistical analysis of service claims and other data to guide management planning.
  • Provides technical assistance to state and local staff in the analysis and use of data for system management, oversight, and improvement.
  • Oversees the design, development, and maintenance of performance measures and dashboards in Power BI and other analytic tools.
  • Builds expertise in key division business systems areas.
  • Integrates efficient and compliant operational and systems processes.
  • Contributes to long-term systems planning related to the division's clinical policy areas.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
  • Paid vacation
  • Sick leave
  • Community service leave
  • Paid parental leave
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