Business Systems Analyst – IT (Insurance Platforms)

Amynta Agency • Huntersville, NC

4h • Onsite

About The Position

As a Business Systems Analyst, you will play a critical role in shaping and delivering high quality insurance and accounting solutions that power the business. You’ll work at the intersection of business strategy, technology, and delivery, partnering with stakeholders, developers, and global vendor teams to translate complex business needs into scalable, high impact solutions. This is an opportunity for a seasoned analyst who thrives in complex environments, enjoys deep problem solving, and wants to own outcomes—not just document requirements.

Requirements

• 5+ years of experience in IT business analysis, systems analysis, or product-focused roles, ideally within the insurance domain.
• Experience supporting one or more insurance lines such as Commercial P&C, Specialty, Professional Liability, Cyber, or Workers’ Compensation.
• Strong experience working on complex, multi-stream initiatives with a high degree of independence.
• Proven ability to bridge business and technical teams through clear, effective communication.
• Experience with UAT, regression testing, defect management, and solution validation.
• Solid understanding of accounting concepts and reconciliation processes.
• Advanced analytical skills with the ability to identify cause-and-effect relationships using data.
• Proficiency with Microsoft Excel, PowerPoint, Visio, and Office tools.
• Bachelor’s degree in computer science, information technology, business, or a related field.
• Current authorization to work in the U.S. that does not require employer sponsorship now or in the future.

Nice To Haves

• Experience across multiple insurance product lines
• Knowledge of relational databases and complex SQL queries
• Hands-on experience with Azure DevOps, SharePoint, or similar platforms

Responsibilities

• Own the end-to-end requirements definition process for complex, high‑visibility initiatives, ensuring clarity, completeness, and alignment across business and technology teams.
• Partner closely with business stakeholders to elicit, analyze, and prioritize requirements based on value, risk, and strategic alignment.
• Translate business needs into clear, actionable artifacts including business requirements documents, process flows, test plans, and traceability matrices.
• Work side‑by‑side with development teams throughout the delivery lifecycle to clarify intent, guide solution design, and ensure alignment to requirements.
• Assess system and process impacts, ensuring solutions integrate effectively across platforms and support long‑term enterprise objectives.
• Lead and contribute to UAT and system testing activities, including test planning, execution, defect management, and root cause analysis.
• Use data analysis and regression review to evaluate solution readiness and identify risks early.
• Proactively identify dependencies, risks, and gaps, and communicate clearly with leadership to support timely decision‑making.
• Collaborate with vendor partners in India, operating effectively within EST working hours to ensure seamless coordination and delivery.
• Continuously improve analysis practices by staying current on industry trends, tools, and best practices.

Benefits

• Medical, dental, vision, disability, and life insurance
• 401(k) with Match
• Accrued time off, plus paid company holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level