Business Systems Analyst, Medicaid Products

MedImpact Healthcare Systems, Inc.•San Diego, CA

4d•$95,717 - $169,898•Onsite

About The Position

The Business Systems Analyst IV is a liaison between end-users/clients and the Information Technology department. The position is responsible for reviewing, analyzing, and evaluating the more complex business systems and user needs. Formulates systems to parallel overall business strategies; writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to: manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.

Requirements

BS/BA and 6+ years’ experience or equivalent combination of education and experience, and 2 years of SME in respective areas
Knowledge of Visio, Microsoft Office (Outlook, Word, Excel, PowerPoint)
Working knowledge of software development life cycle (SDLC).
Good understanding of supported MedImpact or industry related products and services from a business and technical perspective.
Experience with both Agile and Waterfall methodologies
Good project planning skills (creation and definition)
Negotiation skills
Business requirements gathering and elicitation techniques
Use Case Modeling & Solutions requirements
Activity and Swim Lane Diagrams
Conflict management skills
Leading and facilitating meetings
Interviewing skills to understand customer needs
Good interpersonal and communications skills (written/verbal)
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Nice To Haves

Oracle database and Oracle Sql (preferred)
On-line transaction processing (OLTP) (preferred)
Familiar with relational databases and client server concepts.
Certified Business Analysis Professional (preferred)

Responsibilities

Interviews end-users/customers to define business requirements for complex software modifications and enhancements. Meets with external clients to discuss enhancement requests as needed.
Translates business requirements by reviewing, analyzing and evaluating needs into functional specifications. Coordinates and responds to requests for changes from original specifications.
Facilitates design sessions with the business and technical resources to ensure that the solutions meets the needs of the business. Consults with technical teams on design and database issues.
Defines and documents requirements business rules to assist in the development of software specifications to include system requirements, flow charts, report mock-ups, and business rules.
Drives and/or leads projects to completion for assigned projects. Develops project plans, prioritize project tasks, and provides regular status updates on project progress to management and stakeholders.
Develops business processes that ensure developed application meets all project requirements. Ensures that projects are completed on time, accurate to defined specifications and within budget.
Performs quality control checks on software before it is released to the QA department. Provides support to software development and QA staff as needed.
Handles, prioritizes and manages multiple Service Requests (SR’s) throughout entire software development life cycle. Handles software release management of designated applications.
May mentor and provide functional work direction to less experienced Business Systems Analysts.