Intermediate Business Systems Analyst - WMS

Publix Super Markets•Lakeland, FL

1d•Hybrid

About The Position

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states. From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership. Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix. Join Publix Technology as an Intermediate Business Systems Analyst and become part of the Warehouse Management Systems (WMS) Integration Development team, designing, building, and implementing applications that supports Publix growing distribution network of 10 Distribution Centers and 33 warehouses. High level WMS functions include receiving and putting away product, managing inventory, processing and selecting store orders, shipping and loading product, and integrating product movement with host systems. In this role, you will lead project planning and estimation, manage project delivery execution, and support the design and development of integrations for a modern WMS. You will develop detailed technical requirements, create user stories, manage and prioritize the product backlog, and collaborate with cross‑functional teams to translate business needs into scalable technical solutions. By working closely with product owners, QA, architecture, and engineering teams, you will help deliver secure, compliant solutions that align with business objectives. The ideal candidate will have strong analytical, planning, problem‑solving, and communication skills, with the ability to effectively engage and drive results with project stakeholders.

Requirements

Bachelor’s degree in computer science, Business, or a related analytical field or equivalent experience
3+ years’ business experience planning, organizing, and managing all activities associated with delivering solutions in a large-scale distributed environment
5+ years of experience analyzing problems and translating into solutions.
3+ years of experience working with enterprise database management systems (e.g., SQL server, Oracle)
3+ years’ experience translating complex business needs into clear documented requirements and user stories
3+ years’ experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
Working knowledge of the Software Development Lifecycle (SDLC) with the ability to work within the defined roles and responsibilities.
Provide after‑hours support during and after the deployment of the application as needed, including researching complex issues, determining root cause, workaround development, and coordination with vendors for resolution
Experience with modern Windows systems architecture including Azure, Kubernetes, API driven integrations, streaming platforms like Kafka, and/or microservice
Experience designing enterprise class solutions using object-oriented analysis and design, design patterns, UML, service-oriented architecture, and solution frameworks
Ability to work concurrently on multiple assignments with similar deadline

Nice To Haves

Experience with commercial Warehouse Management Systems integration and implementation support, e.g., Blue Yonder, Infor, Körber, Manhattan Associates, SAP, etc.
Knowledge of infrastructure and systems concepts
Experience performing data analysis through creating and executing queries, interpreting results, and communicating findings to technical and business audiences
Experience working as a Scrum Master within an Agile Scrum framework and its application in product development and delivery
Experience supporting high volume, mission-critical applications built with .NET technologies for building web applications, RESTful APIs, and SQL
Experience with collaboration tools, like MIRO

Responsibilities

Facilitate requirements sessions and document business/system needs with stakeholders
Champion product vision, prioritize backlog, and track deliverables for timely completion
Communicate project and product status to leadership and stakeholders
Collaborate with analysts to document processes, gather requirements, and identify improvements
Partner with Architecture, Security, Compliance, and Audit to design secure, reliable solutions
Develop detailed implementation plans for complex technology solutions
Diagnose issues and define escalation paths for complex problems
Oversee delivery processes: system access, data protection, and vendor engagement
Align proposed solutions with agreed scope and limitations across teams
Define acceptance criteria, conduct UAT, and validate deliverables
Advocate for business needs to ensure solutions meet user and process requirements
Monitor industry trends and recommend innovative solutions aligned with strategy
Provide after-hours deployment support, troubleshoot issues, and coordinate vendor resolutions
Leverage AI tools to drive productivity improvements across the systems development lifecycle