Business Systems Analyst
About The Position
Work where your work matters. Work at CCRC. CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing! General Summary: The Business Systems Analyst (BSA) serves as the primary liaison between business units and technical teams, including Application Support Team, Data and Reporting Analytics, Software Development, and Network/System Engineers. This role gathers, analyzes, and translates business requirements into clear technical specifications, ensuring incoming requests and projects are well defined, feasible, and aligned with organizational capabilities. The BSA partners with leaders to identify, evaluate, and implement technology solutions and applications, whether developed in-house or purchased.
Requirements
- Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field; or equivalent combination of education and experience.
- 5 years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role
- Demonstrated understanding of software development concepts, system integrations, APIs, and data flows.
- Ability to translate complex technical concepts into business‑friendly language.
- Experience with writing requirements, user stories, process maps, and technical documentation.
Nice To Haves
- 7+ years of experience as a Business Systems Analyst, Business Analyst, Systems Analyst, or similar role.
- Certification on Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP); Prosci or comparable change management certification is a plus.
- Working knowledge of SQL for data validation and analysis; familiarity with BI/reporting tools (e.g., Power BI, Tableau)SQL basics for data validation (optional)
Responsibilities
- Requirements Gathering & Intake Coordination (35%)
- Process Mapping, Optimization, and Continuous Improvement (30%)
- Technical Liaison & Solution Design (15%)
- Strategic Analysis and Advisory (10%)
- Testing, Validation, and Application Support(10%)
Benefits
- Medical
- Dental
- Vision
- Voluntary Life Insurance
- Basic Life Insurance
- Long Term Disability paid for by CCRC
- Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
- Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
- Opportunities for learning and professional development, including education reimbursement
- Employee Assistance and Wellness Programs
- 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
