Business Systems Analyst

Savage•Midvale, UT

1d•Onsite

About The Position

The Business Systems Analyst connects Savage’s business teams with the technology that supports them by owning a portfolio of enterprise and business-dedicated applications, partnering with assigned business functions, and coordinating projects that help teams get more from their systems. This is a business-first role focused on understanding processes, shaping practical solutions, and following through; AI tooling is a standard part of the work. The role offers a path to Senior and Lead Business Systems Analyst roles, as well as project management or functional roles. The position is based in Midvale, Utah, and is in-office Monday through Friday. The technical environment includes Jira, SaaS and in-house applications, SharePoint, Microsoft 365, Microsoft Power Platform, and business-grade AI tools such as Claude, Copilot, or Grok Bot. Travel to Savage field locations may be needed to support implementations, training, and acquisitions.

Requirements

At least 2 years in a business, operations, or technology role working across people, processes, and systems.
Hands-on experience configuring or administering a business application, including users, roles and access, workflows, or settings; formal administrator or experienced power-user experience is acceptable.
Ability to gather requirements and turn business needs into clear, actionable work.
Strong business judgment, curiosity, and practical process-improvement skills.
Experience coordinating projects and keeping tasks, dependencies, decisions, and follow-ups on track.
Strong troubleshooting skills, including finding likely root causes and involving the right expertise.
Practical use of business-grade AI tooling, such as Claude, Copilot, Grok Bot, or equivalent, to produce work such as requirements, workflow automation, documentation, test scripts, training materials, or analysis.
Excellent relationship-building and communication skills with technical and non-technical audiences.
Strong organization and follow-through, with the ability to balance daily support and multiple projects.
Adaptable, service-oriented team player who enjoys learning new systems and business domains.
BA/BS degree in business, information systems, supply chain, operations management, or a related field preferred, or equivalent applicable work experience.
Business experience and technology aptitude are more important than a traditional IT background; relevant experience may come from operations, supply chain, finance, maintenance and asset management, safety and compliance, project coordination, or application support.

Nice To Haves

Experience with ERP, learning management, maintenance and asset management, or other enterprise SaaS applications.
Experience with Jira or another work-management platform.
SQL, reporting, analytics, or data-analysis experience.
Experience with SharePoint, Microsoft Power Platform, or other workflow-automation tools.
Experience with software implementations, system integrations, upgrades, or acquisition integrations.
Experience writing test plans, training materials, or user documentation for system rollouts.
Experience in logistics, supply chain, energy, agriculture, finance, maintenance, or safety domains.

Responsibilities

Own a portfolio of enterprise and business-dedicated applications, administering some and supporting the subject matter experts and power users who administer others.
Manage configuration, access and roles, workflows, documentation, and vendor relationships for assigned systems.
Build relationships with business leaders, subject matter experts, frontline users, vendors, and technical teams, serving as the main point of contact for assigned business functions.
Understand the processes, users, and data behind each system and identify opportunities to improve processes, data quality, user adoption, and system effectiveness.
Translate business needs into clear requirements, options, and tradeoffs; develop recommendations and work with business and technology leadership to reach decisions.
Coordinate implementations, upgrades, integrations, acquisitions, and process improvements from requirements and planning through testing, training, rollout, and post-go-live support.
Coordinate work with business leaders, project managers, vendors, and specialists; clarify responsibilities, track work and decisions in Jira, and surface risks early.
Handle requests, incidents, and enhancement ideas by troubleshooting issues, identifying likely root causes, and involving additional expertise when needed.
Use AI tooling as a standard part of the workflow.
Cross-train across systems to provide backup coverage and strengthen team continuity.
Travel to Savage field locations as needed to support implementations, training, and acquisitions.