Business Systems Analyst

Co-operators•Toronto, ON

11d•Hybrid

About The Position

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Digital & Advisor Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done. As the Business Systems Analyst you will liaise between the team and business stakeholders for functionality enhancements and new developments. You will be a part of an exciting team responsible for translating concepts and requirements into client focused and effective system-based solutions. You will participate in moderately complex and diverse initiatives, formulating and defining system scope and objectives based on both user needs and an understanding of the applicable business applications.

Requirements

Advanced knowledge of integration technologies such as API, Webservices, and event-based integrations supporting external vendor systems.
Knowledge of wireframe design including leveraging tools such as Figma, Draw.IO
Familiarity with authentication including OKTA
Extensive experience using collaboration tools such as Jira, Confluence and Miro
Experience with at least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter.
Familiarity with test management tools such as Postman, Zephyr, and can design, document, and execute test plans for end-to-end vendor integrations.
Working knowledge of Agile, Acceptance Test Driven Development or Test Driven Development (ATDD/TDD).
Three years of experience in Information Technology or a related field.
Completed post-secondary education in Information Technology or a related discipline.

Nice To Haves

French language is an asset.

Responsibilities

Participating in the preparation of business case and project planning by gathering required information and functional specifications, while working with the team and Business stakeholders.
Engaging project stakeholders to collect, document, and validate detailed analysis of business functions, rules and processes required for moderately complex projects.
Providing analysis and specifications for required data and system integrations.
Performing review to develop the user acceptance test plan, strategies and may act as the overall test lead for small to medium initiatives.
Contributing to the continuous improvement of the Business Systems Analyst (BSA) practice through research, piloting new techniques, streamlining testing and establishing more efficient processes.