Business Systems Analyst

UnitedHealth Group•Eden Prairie, MN

1d•$72,800 - $130,000•Hybrid

About The Position

The Business Systems Analyst will support the Med. Expense team by partnering with finance, accounting, actuarial, technology, and operational stakeholders to analyze business needs, define requirements, support data and process workflows, and help deliver accurate, timely medical expense reporting and operational solutions. This role will help translate business objectives into clear functional requirements, support system and data validation activities, and coordinate across teams to ensure solutions meet business, regulatory, and stakeholder expectations. Additionally, the role requires the Business Systems Analyst to develop solid subject matter expertise in Med. Expense processes, data sources, controls, and reporting workflows. The analyst will work independently on assigned initiatives while collaborating closely with cross-functional partners to identify impacts, document requirements, support testing, resolve issues, and drive continuous improvement. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

4+ years of experience in a business analyst, business systems analyst, data analyst, accounting / finance operations, or comparable role
4+ years of experience gathering, analyzing, and documenting business requirements, functional requirements, reporting requirements, and system requirements across multiple stakeholders
Experience creating and maintaining data dictionaries, field definitions, business rules, source-to-target mapping documentation, data lineage, and transformation requirements
Experience documenting current-state and future-state workflows, process flows, decision points, handoffs, controls, and operational impacts
Experience developing or supporting test plans, test scenarios, test cases, user acceptance testing, defect tracking, validation documentation, and business sign-off activities
Experience analyzing data, identifying trends or variances, performing root cause analysis, and preparing information for business decision-making
Experience supporting project delivery activities, including planning, prioritization, status communication, issue tracking, and meeting timeline commitments
Proven working knowledge of standard business applications, Microsoft Office Suite, SharePoint, and collaboration tools
Intermediate to advanced proficiency with Excel, including formulas, lookups, pivot tables, conditional formatting, and data validation techniques
Solid oral and written communication skills with the ability to explain complex information clearly
Highly organized with solid attention to detail and follow-through
Analytical mindset with solid critical thinking, problem-solving, and decision-support skills
Ability to build effective partnerships across functional teams and levels of the organization
Adaptable and able to manage competing priorities in a fast-paced, deadline-driven environment

Nice To Haves

Experience supporting medical expense, healthcare finance, accounting, actuarial, claims, provider, membership, or healthcare operations data
Experience with data reconciliation, financial controls, audit support, reporting validation, or month-end/close-related processes
Experience with source-to-target mapping, data transformation rules, interface documentation, reporting specifications, or data integration requirements
Basic knowledge of SQL or other data query tools, including joins, aggregation, filtering, and data validation concepts
Experience working in Agile, Waterfall, or hybrid project delivery environments
Experience creating process documentation, business process flows, data dictionaries, test plans, user stories, or acceptance criteria

Responsibilities

Partner with Med. Expense stakeholders to gather, analyze, and document business, functional, reporting, and system requirements
Serve as a business systems liaison between finance, accounting, actuarial, technology, operations, and reporting teams
Support end-to-end analysis of medical expense data workflows, including intake, reconciliation, validation, issue resolution, and downstream reporting impacts
Translate business needs into clear requirements, process flows, user stories, acceptance criteria, test scenarios, and implementation documentation
Perform data analysis, root cause analysis, and impact assessments to support issue resolution, process improvement, and operational decision-making
Support system enhancements, data integrations, reporting updates, and process changes through requirements definition, testing, validation, deployment readiness, and post-implementation support
Develop and maintain detailed documentation, including business requirements, process maps, validation methodology, test results, controls, decisions, and version history
Coordinate with internal stakeholders to support prioritization, scheduling, delivery timelines, data quality expectations, and business readiness activities
Identify process improvement opportunities, recommend practical solutions, and help drive standardization, consistency, and operational excellence across Med. Expense processes
Communicate technical, operational, and analytical findings clearly to both technical and non-technical audiences
Support audit readiness, control documentation, and compliance-related activities as needed
Promptly respond to service issues, resolve problems within scope, and escalate risks, blockers, or concerns as appropriate