Business Systems Analyst 2852

CTI Consulting•Buffalo, NY

About The Position

The Business Systems Analyst is responsible for preparing well-documented functional specifications, test plans, and test cases for assigned projects. This role involves research and analysis of complex data to ensure the accuracy of functional designs. The analyst will also serve as a mentor to less experienced staff, providing assistance with application training, research analysis, and project methodology consultation. Additionally, they will act as a functional lead on complex projects for assigned applications, schedule and facilitate project team meetings, and document/distribute meeting minutes. The Business Systems Analyst will meet with business clients to discuss requested application changes, ensuring a thorough understanding of specifications. They will participate in design discussions, document functional specifications, and provide feedback to clients regarding business requirements to ensure technology applications support customer needs and business services. The role involves reviewing business requirements with the technology team, coordinating and providing estimates for projects, and serving as a subject matter expert to advise on the impact of enterprise-wide initiatives. Collaboration with vendors and technical teams is essential to understand project functionality and provide implementation insights. The analyst may also serve as a Test Coordinator for large projects, participate in data mapping for system integration, conversion, and acquisition projects, and work with other testing teams to prepare test plans and scripts. Monitoring functional specifications and change requests to ensure projects stay within scope and meet regulatory requirements, while adhering to business requirements and Corporate Technology standards, is crucial. The role also includes ensuring change requests are documented, reviewed, and resolved, and coordinating post-implementation activities. Adherence to the Company's risk and regulatory standards, policies, and controls is required, along with identifying and escalating risk-related issues. Promoting an environment that supports diversity and reflects the Bank brand, maintaining internal control standards, and completing other related duties as assigned are also part of the responsibilities.

Requirements

Minimum of 6 years combined higher education and/or operational/business analytics experience.
Strong verbal and written communication skills.
Strong organizational skills.
Strong time management skills.
Strong lateral thinking skills.
Strong problem-solving skills.
Proficiency with personal computers as well as pertinent software packages.
Excellent problem solving skills to assist in issue resolution.

Nice To Haves

Bachelors degree.
Subject matter expert in business with knowledge or experience utilizing application/system being supported.
Capable of working on multiple projects of a complex nature.
Advanced understanding of applications supported with a sound knowledge of interfacing/integrated applications.
Advanced knowledge and focus of the entire system to work on projects outside of normal BAU.
Ability to effectively use project management, word processing and spreadsheet applications.
Excellent understanding of the Bank's application framework.
Familiarity with application development software and hardware platforms.
Ability to understand business(es) being supported and its terminology.
Ability to effectively present to all levels of management.
Ability to multitask for various components of complex projects.
Ability to coordinate between applications and business units.
Ability to work in a team environment as well as autonomously.
Ability to recognize project milestones and delivery dates.
Ability to recommend and implement solutions.
Proactive.
Detail-oriented.
Strong understanding of Bank acquisition methodology or relevant conversion experience.

Responsibilities

Prepare well-documented functional specifications for assigned projects.
Develop test plans and test cases, and execute test cases.
Conduct research and analysis of complex data to ensure functional design accuracy.
Serve as a mentor to less experienced staff.
Act as a functional lead on complex projects for assigned applications.
Schedule and facilitate project team meetings, and document/distribute meeting minutes.
Meet with business clients to discuss requested application changes and ensure understanding of specifications.
Participate in design discussions and document/deliver required functional specifications.
Provide feedback to clients regarding business requirements to ensure technology applications support customer needs.
Review business requirements with the technology team to ensure understanding of project requirements.
Coordinate and provide estimates for large projects, including timelines and project phases.
Serve as a subject matter expert to consult and advise on the impact of enterprise-wide initiatives.
Work with vendors and technical teams to understand project functionality and provide implementation insights.
May serve as Test Coordinator for large project initiatives.
Participate in and document data mapping for integration, conversion, and acquisition projects.
Prepare test plans and scripts based on functional specifications.
Manage and/or execute test cases to verify changes and enhancements.
Serve as functional lead with other project team members on other systems that impact the project.
Monitor functional specifications and change requests to ensure project stays within scope and meets regulatory requirements.
Ensure adherence to business requirements and Corporate Technology standards.
Ensure change requests are consistently documented, reviewed, and resolved.
Ensure efficient and timely resolution of issues arising from testing or implementation.
Ensure issues, incidences, and questions are documented, reported, and resolved as required.
Coordinate and manage post-implementation activities, including feedback, issue resolution, and debriefing.
Understand and adhere to the Company's risk and regulatory standards, policies, and controls.
Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the Bank brand.
Maintain internal control standards, including timely implementation of internal and external audit points.
Complete other related duties as assigned.