Business Systems Analyst

ASU Enterprise Partners•Scottsdale, AZ

11d•Hybrid

About The Position

The Business Systems Analyst is responsible for managing and executing the day-to-day development, support, maintenance, and enhancement of the Technology & Solution’s department’s products, including but not limited to Workday and Adaptive Planning. The Business System Analyst identifies, plans and leads integration strategies while working closely with functional leaders, organizational units, subject matter experts, and other Technology & Solutions resources. The Business Systems Analyst will creatively lead the design, development and testing to implement new solutions and maintain complex systems while closely following internal change management procedures. This individual is skilled at solving integration problems by utilizing their technical knowledge and will implement technically sound, secure, and scalable solutions. The Business Systems Analyst is an internally motivated, critical thinker who possesses a positive attitude and can navigate all levels of the organization effectively. This position conducts business process and functional analysis to document needs and to design creative solutions that include new processes, features, and reports. The Business Systems Analyst may also identify areas for improvement and will be a focal point for communication between customers and other technical team members.

Requirements

Experience managing of the Adaptive Planning and it’s development functions
Experience managing the Workday platform and its development functions
Understanding of Salesforce CRM
Compelling interest and investment in enterprise Finance and HR systems and best practices
Knowledge of configuring enterprise systems
Ability to break down complex business problems into processes and components
Collaborative style, combined with the ability and desire to work in a team-based environment
Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone with both technical and non-technical staff
Capable of maintaining a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries, and university business
Ability to create dashboards and reports in Workday and Power BI / Fabric
Ability to design, build, and coordinate integrations in Workday and Adaptive Planning
Ability to create technical documentation
Attention to detail and thoroughness in completing assigned duties
Adept at navigating complex environments with evolving multiple priorities and communication plans
Highly organized and able to handle multiple projects
Strong analytical and problem solving skills
Skill to observe, understand, and respond strategically to customer needs
Highly detail oriented, well organized, able to coordinate multiple projects simultaneously, and complete assigned duties successfully
Ability to establish, document, and maintain procedures and processes
Collaborative style, combined with the ability and desire to work in a team-based environment
Ability and desire to work in a team-based environment, while capable of completing tasks independently
Flexible to new situations and challenges, and an advocate for change
Ability to understand Enterprise Partners business needs, identify creative solutions, and use appropriate technology to provide the most effective results
Possess an advocate’s belief in the vision of ASU as the New American University
Relevant qualifications Bachelor’s degree in Computer Information Systems, Business, or related field AND Four (4) + years of experience in Workday administration including Adaptive Planning.

Responsibilities

Cultivate a comprehensive understanding of the business processes, data structures, workflow, and data that utilize Workday and Adaptive, and/or require Technology & Solutions team resources
Maintain a current and thorough understanding of Workday and Adaptive Planning capabilities and best practices
Assist with support and reporting in the Workday Accounting, Payroll, HR, Learning, Recruiting, and Financial Planning subsystems
Identify best practices and standards for solution design and ensure adherence to those standards
Monitor performance and resolve reported issues in support of the Workday and Adaptive Planning environment and related processes
Collaborate with stakeholders and constituents to collect a list of ideas and potential projects to improve the current systems (including but not limited to Workday and Adaptive Planning)
Develop subject matter expertise on Workday and Adaptive Planning capabilities, upgrades and new releases
Manage multiple projects and assignments concurrently, meeting established deadlines
Facilitate communication and collaboration among diverse groups at all levels of the organization
Provide candid, transparent and effective communication to empower customers and enable success
Build rapport and knowledge of customers to ensure a thorough understanding of their business processes in order to design and develop trusted, efficient, and scalable solutions
Document technical solutions in clear, comprehensive language that can be utilized by both technical and non-technical resources
Evaluate, test, and trouble-shoot Workday and Adaptive Planning updates and releases upgrades
Think creatively to design and create new ways for using the Workday and Adaptive Planning features
Provide end user support, including troubleshooting, report maintenance and development
Analyze reporting needs, create specifications and assist in the maintenance and development of reports and self-service reporting solutions
Prepare ad-hoc reports and queries as needed
Identify opportunities and implement changes to streamline reporting
Develop and document administrative and maintenance processes and procedures
Perform other related duties as assigned