Business Systems Analyst (BSA) – Revenue & Sales Automation (n8n / Workato)
About The Position
We are seeking a Business Systems Analyst (BSA) to support Revenue and Sales process automation within the n8n Automation Department. This role sits at the intersection of Sales, RevOps, Finance, and Technology, with a strong focus on Lead-to-Cash (L2C) and Quote-to-Cash (Q2C) workflows powered by n8n and Workato. The ideal candidate is a systems-thinking BSA who can analyze revenue workflows, identify automation opportunities, and design scalable integrations across CRM, CPQ, billing, and ERP systems—working closely with developers and stakeholders to deliver reliable, revenue-safe automation.
Requirements
- 5–8+ years of experience as a Business Systems Analyst, RevOps Analyst, or Sales Ops Analyst
- Strong hands-on experience with n8n and/or Workato
- Proven experience supporting Lead-to-Cash / Quote-to-Cash processes
- Strong understanding of B2B revenue models: Subscriptions, Usage-based pricing, Renewals, amendments, expansions
- Experience translating business needs into automation and integration requirements
- Familiarity with API-driven integrations, event-based workflows, and system orchestration
- Experience working in Agile / Scrum environments
Nice To Haves
- Salesforce CPQ or Revenue Cloud exposure
- Experience designing automation in high-growth SaaS environments
- Familiarity with webhook-based and async processing patterns
- Prior experience supporting enterprise revenue transformations
- Certifications or formal training in: Salesforce Business Analyst, Workato, Automation / Integration Platforms
Responsibilities
- Analyze and document current-state and future-state revenue and sales workflows, including: Lead → Opportunity → Quote → Order → Contract → Billing → Renewal
- Identify gaps, bottlenecks, and manual handoffs across Sales, RevOps, Finance, and CS teams
- Translate business requirements into clear, automation-ready functional specifications
- Partner with stakeholders to design end-to-end revenue automations using: n8n (primary), Workato (secondary)
- Define integration flows across systems such as: Salesforce (Sales Cloud, CPQ, Service Cloud), Billing platforms (Stripe, Salesforce Billing, Zuora), ERP systems (NetSuite, SAP, Oracle), CLM tools (DocuSign, Conga, Adobe Sign)
- Ensure automations support pricing accuracy, contract integrity, billing correctness, and revenue predictability
- Act as a liaison between Revenue stakeholders and automation engineers
- Facilitate workshops and working sessions with: Sales Operations, Revenue Operations, Finance & Accounting, Legal & Compliance, Engineering / Automation teams
- Support backlog refinement, prioritization, and roadmap planning for revenue automation initiatives
- Create and maintain: Business Requirements Documents (BRDs), Functional Specifications, Process flows and integration diagrams, User stories and acceptance criteria
- Support UAT strategy, execution, and sign-off for automated revenue workflows
- Validate automation outcomes against business rules, revenue policies, and audit requirements
- Ensure data consistency and integrity across CRM ↔ CPQ ↔ Billing ↔ ERP systems
Benefits
- Competitive hourly rate of $75–$85, commensurate with experience.
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What This Job Offers
Career Level
Mid Level
Education Level
No Education Listed
