Business Systems Analyst-Principal

King County•Chinook Building 401 5th Avenue Seattle, WA

2d•Hybrid

About The Position

King County Business Resource Center (BRC) is seeking a Business Systems Analyst – Principal (BSA) to join our team! This role serves as the lead consultant for enhancing and sustaining King County’s Oracle Business Intelligence (BI) services, providing strategic direction, technical expertise, and enterprise-level solutions that support critical business functions. This position partners with stakeholders at all levels of the organization to translate business strategies into scalable analytics solutions, while driving end-user adoption and effective change management. Operating in a fast-paced environment, the Principal Analyst brings strong project management capabilities, advanced technical expertise in Oracle BI, and a sharp attention to detail. This role guides system evaluation and implementation, ensures quality through oversight of testing and delivery, and mentors team members while influencing enterprise standards and championing continuous improvement through data-driven decision-making. ABOUT THE BUSINESS RESOURCE CENTER The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies. BI Insights Team: This team specializes in developing and managing business intelligence analytics across King County’s Oracle ERP and other enterprise systems. The team collaborates closely with business partners and county departments to deliver meaningful analytics and operational reporting in support of county operations. The team is committed to expanding the use of analytics tools, improving data literacy, and enhancing ERP data governance across the county. ABOUT THE BUSINESS RESOURCE CENTER OVERVIEW The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies. BRC Director’s Office: This team provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems. They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems. BI Insights Team: This team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur. This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations. The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county. Financials and Procurement Team: This team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud and Supplier Cloud, and SAP Concur travel systems. The team collaborates with our business partners and county departments to deliver finance, procurement, travel expense and treasury services across all county business operations. HR and Payroll System Team: This team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, and payroll services across all county business operations. Shared Services Team: This team specializes in training, change management, and help desk support, along with system security, administration, and licensing. There is also a highly skilled and technical team of DBAs who manage day to day running and performance of the systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches. What people have said about working in the Business Resource Center. "The Business Resource Center provides an environment with highly diverse work groups and business partners, offering opportunities for professional growth and challenges, learning new skills and the latest technology and applications." "Employee ideas and contributions are highly valued and supported by supervisors and managers, and employees are able to offer solutions to issues that can be brought before business partners and stakeholders." "Employees have the freedom to manage their own workload, which is both challenging and rewarding. Work involves not only resolving issues and finding the root cause of problems, but also interacting directly with business partners and experiencing the positive feedback of their appreciation." "The job is constantly evolving, providing new professional challenges and opportunities for growth, and this comes with a supportive environment with others around you who are rooting for your success as much as their own."

Requirements

Extensive experience in Business Intelligence, Information Systems, Computer Science, Finance, or related fields, with advanced certifications or equivalent expertise in Oracle Analytics technologies.
Strong technical knowledge of SQL, data warehousing concepts, and ETL tools (e.g., Oracle Data Integrator or Informatica), with experience working in large-scale data environments (10TB+).
Hands-on experience with Oracle Analytics Server (OAS) and enterprise reporting tools such as BI Publisher, Blitz Reporting or similar platforms.
Experience with enterprise systems such as Oracle E-Business Suite, PeopleSoft HCM, and Oracle Planning and Budgeting Cloud Service.
Proven track record of delivering enterprise-wide BI solutions, including leading implementations, upgrades, and disaster recovery efforts.
Ability to build and maintain strong relationships with business partners and IT stakeholders, effectively navigating competing priorities and aligning solutions to organizational goals.
Ability to lead collaboratively with a focus on engagement, communication, coaching, and team development in complex organizational environments.
Ability to collaborate with Enterprise Architecture to develop technology roadmaps and lead system upgrades aligned with organizational strategy.
Strong project leadership skills, including leading complex initiatives, coordinating cross-functional teams, and delivering outcomes in fast-paced or ambiguous environments.
Skilled in change management and driving adoption of BI solutions across diverse user groups.
Adaptability, sound judgment, and the ability to navigate competing stakeholder perspectives.
Experience or interest in advancing analytics capabilities, including data governance, emerging technologies, and AI/ML applications in BI.

Responsibilities

Maintain strong business partner relationships and a deep understanding of organizational strategies, processes, and enterprise priorities.
Lead system scope and objectives in alignment with business needs, end-user requirements, and enterprise business processes.
Assess, plan, execute, and advise on change management strategies to ensure successful end-user readiness and adoption of BI solutions.
Lead or oversee complex BI solution design efforts across highly complex business domains, ensuring alignment with organizational and technology priorities.
Evaluate, recommend, and lead the adoption of new and emerging tools, technologies, and analytics capabilities.
Develop and present enterprise-level proposals for system enhancements, modernization, or replacement to support continuous business improvement.
Oversee and approve testing strategies and processes, ensuring validation of business outcomes, data integrity, and production readiness.
Conduct feasibility studies, risk assessments, and cost/benefit analyses to support system investments and technology decisions.
Provide leadership through consultation, mentorship, and performance support, including monitoring progress, resolving obstacles, and advising teams.
Serve as a subject matter expert for enterprise ERP and BI ecosystems such as Oracle E-Business Suite, PeopleSoft HCM, and enterprise performance and budgeting systems.
Lead or influence work that is critical to enterprise operations and organizational decision-making.